8AM - 6PM
5504 S Pennsylvania Ave, Lansing“Thank You so much for the GREAT you guys did on my Dodge Charger . The engine runs perfect . I highly recommend O'Donnell's for repairs your vehicle may need . They are honest and trustworthy . 5 Stars all the Way ⭐⭐⭐⭐⭐? . Thank You again .?”
8AM - 6PM
1125 W Grand River Ave, Williamston“Nice family run business. Came in on a cold Sunday for the automated car wash. When I got there, they said it was closed.Because they had time, they washed my car anyway. Not many businesses go out of their way for you anymore. Don’t expect this every time, but it was nice of them to do.”
“I rented a truck for the day, and everything went very smoothly and everyone was very friendly. Both the women working were so nice, and the one who checked me back in when I returned the truck was the best customer service interaction I've had in weeks. So nice! They also sell some boxes at this location, but they don't have all the supplies like the Jolly/Cedar location, just FYI.”
“This company from this williamston location went above and beyond been on the phone with several other locations and got the run around. Williamston went all the way to Jackson and Owosso to go get what I needed for me thank you!!-Brent”
7AM - 7PM
1030 Pierpont Street, Lansing“Given the numerous U-Haul locations available in the Lansing area, I often explore different options when I require rental services. Among them, this particular location stands out for its exceptional customer service. If prioritizing customer satisfaction is important to you, this U-Haul store is definitely one of the best choices.On one occasion, I encountered a mishap while using one of their rentals for a long-distance move. Although the issue was due to equipment failure, I appreciate that they acknowledged the inconvenience caused and compensated me for the lost time. It's understandable that when dealing with heavily-used equipment, occasional failures can occur. Thankfully, neither my family nor I experienced any harm. Nevertheless, this store took the initiative to reach out and assist me once my move was completed.”
“I came in early on a Tuesday to get a tow hitch wiring replaced expecting to be pushed back a couple days. The team was able to get me taking in right away and I was well taken care of. This is definitely the place to go in Lansing if you need a tow hitch put on. Well done team U-Haul.”
“I’ve always had a great experience at this location on Pennsylvania. Kendra Gonzales is amazing, very knowledgeable and helpful and polite. She makes my visits here very pleasant. I’d recommend her to anyone about any information they may need. I mainly deal with her when it comes to needs and she makes it simple and easy. She’s awesome.”