The Back Room is a trusted auto repair shop known for honest and reliable service. Customers appreciate their professionalism and straightforward approach, often mentioning that they trust the mechanics completely. Mark and Michelle are praised for their honesty, quick work, and willingness to advise customers when repairs might be better done at a dealer, especially for foreign cars. The shop is described as sincere, busy with honest work, and not pushing unnecessary repairs. Many customers have become regulars, taking multiple cars for oil changes and repairs, and feel confident in their service. The Back Room stands out for its good customer service, fair pricing, and commitment to doing the right thing, making it the go-to place for car repairs in the area.
Have been very happy with their service. They have become our main mechanic in the past year and we couldn't be happier.
February 2024
Excellent service and expertise. Exceeding my expectations always. Thanks so much!
November 2023
The work with you on fixing your car and very professional. I trust them now . It’s hard to trust anyone anymore and now I have a mechanic I can trust