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September 2023 by jodi poe
I used to love going here at LAFCU and Mason. I don't know ever since they got all new workers. They suck at their customer service. They don't even talk to you by the way.. I don't recommend that anybody in Mason I go to Lansing if I were anybody they're very rude rude rude
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June 2023 by cmennare
Great place to protect savings
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February 2023 by Paul Whitlow Jr
On hold now for 48 minutes. How can you provide any type of customer service this way?! Ridiculous!
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December 2022 by vi chi
Worst phone center! Call 3 times and waited 20 to 30 mins. Noone picks up.
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May 2021 by ZoSo Nate
Great people!
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April 2021 by Linda Haselhuhn
They're always friendly. They gave me a loan at a better rate than my own credit union (of 40 yrs) & with no money down! I had lots of loans before, all paid on time. I will use LAFCU again.
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April 2021 by Shawna Owens
I have been a member of LAFCU for over 30 years and they have never let me down. Love this bank.David Owens
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April 2021 by Laura Coulter
All the staff whether it be in the phone or in person at the Lansing or Mason branches have,always been curtious. professional and ready to help me. When I needed a loan for this past Christmas, it was my first loan and they have me a chance.They are active in the community . I just think they're awesome.
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April 2021 by DAWN TYLER
Love this branch its little but has big home town feel to it.Tellers are friendly and very clean inside.But through out this pandemic it has been a joy to be able to see tellers from South Lansing branch that I used for 8yrs.Through the Automated teller at ATM. Love Lafcu!
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April 2021 by icemancv67
Great bunch of people at this location. Always nice to everyone who walks in the door.
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April 2021 by Renee Rosas
I love this branch & wish you would reopen it soon.
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April 2021 by Avory Harper
Best credit union!! Help however they can!!
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December 2020 by Bobby Turner
Always had a good experience with the Mason branch. Everyone there has always been helpful.
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November 2019 by _
Cons: Too small of a location, very limited parking, they don't have phone payment options for checking accounts, limited privacy with clear walls when talking to employees about finances.Pros: People there are polite, sometimes there's coffee for you while you wait, decent-ish rates on loans and cards.
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August 2019 by Whitney Whiting
When I wanted to pay my CC off and close my account they were rude about it and snotty because I moved my account to MSU. There is usually only one worker, they are slow and never smile like they aren't happy to be at work. Im so happy with MSU.
