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February 2023 by Jennifer Bradley-Freiny
We have been going for many years and plan on many more years.
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September 2022 by Sherry Henderson
NEVER use this firm! My family has used Casper Willson, Wilson and Holmes for over 40 years. Last year, our CPA for the last 10 years, was out on medical leave and our tax work was assigned to a substitute. From the beginning, it was a total fiasco.I could name numerous examples of passive-aggressive behaviors by the CPA: unreturned calls, emails and texts; lies regarding timelines, missed deadlines, and snarky responses when we DID connect. I have documentation for all. For our part, we did our best to take the high road, remain positive and just get 2020 filed.Afterward, I contacted the office to inform them we would be leaving due to the problems we had. Forty years of great service and one HORRIBLE year. No one responded or seemed to care- ZERO customer service. We found a new CPA and submitted a copy of our 2020 returns to him. He called an hour later to inform me that he had found multiple errors which resulted in an overpayment of $1800 on my mother’s return. She lives in an Assisted Living facility on a fixed income. Lots of work happened on my part and the new CPA to amend the 2020 return. Essentially, mom paid twice for tax preparation.I took all my documentation to Casper, Willson, Wilson and Holmes with a copy of the amended 2020 return on 4/19/2022. I had to leave my name and number, and nature of my visit( a request for some reimbursement for tax preparation) with the receptionist. Later that day, I received a phone call from a man who repeatedly referred to himself as “The President”! He proceeded to YELL AT me for ten minutes. He would not even let me finish a sentence. The man was condescending, vile and completely unprofessional. He kept blaming ME for having to pay twice! Really? He just kept screaming at me! “Lady, you’re not getting any money. You could have come back here. It was your choice. AND, you’re responsible for your returns. That’s why I sign my name UNDER yours!” He even threw one of our former CPA’s at that firm under the bus! I am shocked that any so-called professional could behave so inappropriately and certainly am not impressed by his unwillingness to stand behind his company’s work.Charlie Casper and Gale Holmes were men of integrity and it saddens me that “The President” has destroyed the reputation of CWWH for us. I’m sure there are still some very fine employees there. However, the leader has no leadership qualities that we care to support. Here’s hoping “The President” takes better care of his mom’s money than he has of my mother’s. Just DON’T go there!
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April 2022 by Rick and Heidi Claeys
We have been trying to have our Mother's estate settled and needed CPA services for the final tax filing. My husband spent hours on a very detailed spreadsheet for all incoming and outgoing expenses. Steven Bell took our case. And then completely dropped the ball. He demanded that we find the correct "code numbers" for the expenses. Dude. We hired YOU for that. He delayed and delayed and demanded information that we are ignorant of. He is the CPA. WE are the customer needing his expertise. He, apparently, has none. We fired him today. Going to H&R Tax. Just Wow...
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February 2022 by Marie Bailey
Got our taxes done 3 years in a row here. We thought we were getting good service until we recieved 2 of the three years owed from the IRS. Our information didn't change and when I asked I was told to go else where and come pick up my stuff. Highly recommend NOT using this place especially after reading the previous review. I got the same attitude.
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March 2021 by Everett Thomas
No reviews? Perfect so you don’t waste your time with this company. My fiancé went to get her taxes done with this company the first week of March and still has gotten no return which was okay it might just take a sec. But when we rechecked the paperwork this company used the completely wrong account number and routing number for the bank. Which still it’s okay, mistakes happen i get it. But what is not okay is when she calls and gets a rude receptionist that will not try to
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February 2021 by Richard Greiner
Great, efficient and reliable!
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May 2020 by Galaxie Performance
Rich Spalding has been doing our corporate taxes and accounting for a couple of years and we have no complaints. He got us out of a huge mess that was left by our previous accountant and always responds quickly to any inquiries. Highly recommended!
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February 2020 by Karen Joy McGarry
I have work with Gale Holmes and his Staff for many years now. they are very professional. I feel confident my taxes are held well.
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February 2020 by Fred Meyer
Rich Spaulding has prepared our taxes for several years now and has given nothing but top notch service to us.
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May 2019 by Chelsea Ellena
Richard Spalding is a CPA for this company which he made very clear when he left a scathing voicemail on our line. Richard Spalding was parked hap-hazardously in our lot and we simply asked him to leave. His response was to call us screaming and tell us he “knew a lot of people in Mason†and that “he would never refer anyone to usâ€. Seems like an extreme measure for simply asking someone to leave. We attempted to return the call with little success. We have a very poor impression of this company due to their staff's behavior.
