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August 2023 by Jadon Lewis
Good maintenance. Price is way over market. Plenty of better priced apartments/condos/houses/trailers for rent than this. It's rent is a mortgage payment each month so I went and bought a house instead.
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May 2023 by Shawna Carpenter
Just toured their model and am ready to move in! The staff was awesome and the grounds are beautiful. Hopefully this will be home soon.
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November 2022 by Julee Loszewski
I have lived at Beacon Lakes for almost 2 years and I have never been happier! This is a great place to live!! I live on the big pond and I could sit outside all the time and watch the water and it is so peaceful!!
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November 2022 by Alexandria Crain
My roommate and I moved to Beacon Lake Apartments in May 2020. The apartment was very appealing in the aspect of being a quiet, friendly neighborhood and large living spaces. The beginning of living here was great. However, our washer has been broken for 4 weeks now and we have not gotten an update on when we will receive a new washer. My roommate and I have been having to go to the laundromat and pay to clean our clothes simply because they cannot fix the problem in a timely manner. We have reached out to the office via maintenance requests and phone calls several times and no one seems to return our calls. It is super frustrating, especially since my roommate and I increased the price of what we wanted to pay for rent to have an in unit washer and dryer. This is one of the many problems why we have decided not to live here next year and move to a different apartment complex.
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November 2022 by Dennis Bradley
I recently moved from Beacon Lakes Apartments after living there 12.5 years. I'd like to give special kudos to Will, the head maintenance guy, for all that he has done for me down through the years. He's always friendly and uplifting and tries his best to get any problems dealt with quickly and effectively. He's great to be around and always listens. He's a great asset to Beacon Lakes and I wish him the best! Thanks also to Alana for listening and making my departure pleasant.
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November 2021 by Priyankaa Kothari
We moved from Ohio and were actually interested in a sister property of this place, but by chance happened to come to this one, and we are so glad we did. We literally finalized this apartment within minutes. It is peaceful and quiet. Neighbors are good. No safety or concerns in regards to crime because mason is a small place. Maintenance and service is good, Will, the maintenance guy is so trustworthy. Kyle in the office is doing such a good job, and she has such a happy face and positive attitude, which makes you feel warm and not like you’re dealing with just some company management. There are monthly activities for the residents such as ice cream trucks, bingo games etc, which we find are good initiatives to keep people connected. The new property manager Zach, is nice and seems like he’s on top of everything to make things as comfortable as possible for the residents.We are sad to be moving out of our apartment (purely for work reasons!!), but we hope Kyle and the team continue doing the good job that they are doing now.
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November 2020 by Wendy Bitner
Very friendly community,Wonderful staff,happy to be here!
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November 2020 by Tammy Grimes
I enjoy living here. They have excellent maintenance and friendly management staff, that are always willing to help.
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November 2020 by Liza Cancino
They need to check is everything works because buy the time I moved the AC was junk now I have to wait 3 day and my daughter struggles at night so everything is clean quiet a few bugs buy the window but it's a 7 rate to me
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November 2020 by Bethany Merrill
I've lived at Beacon Lake for almost a year now and have nothing but positive things to say! The office always answers when I've called and responds very timely if I need anything. Maintenance has always been very quick, professional, and friendly - even when I've had to call after hours. If I wasn't being relocated for work, I would 100% renew my lease here. Danielle has been a pleasure to work with as I prepare to move out and has been very flexible with me as I try to navigate moving amid COVID-19.
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November 2020 by Marissa Buehler
Beacon Lake Apartments is the best apartment complex I’ve lived in. Their staff are super friendly and helpful, the community is great, and the maintenance staff are incredibly nice and quick with repairs. We had our air conditioning go out in our 2nd floor apartment and it got up to 84 degrees. We called the office and within an hour the maintenance staff were at our door to help. They identified the problem and unfortunately could not fix it that day, but they brought over and installed a window A/C which worked wonders to bring the heat down. They came back the next day and were able to fix the central A/C. They were so nice, and we really appreciate their quick response!
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November 2020 by Matt Chansler
I have been in the East Lansing/Lansing area for over a decade, moving around to different apartments. We lived at Beacon Lake for two years, and I loved it. It has all the usual plusses (clean, quiet, well-kept, pool, gym, good prices, prompt service). Additionally, however, the office staff (Paige, Allie, and now Danielle) really turned it into a community rather than just a place to live, and that was a new and fun experience. It was nice living in a place where it felt like the manager actually cared about the residents.
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November 2020 by Joann Depeel
I moved from my home in October 2019. I lived on one acre of land. I wasn't sure about moving into an apartment. My building is very quiet and well maintained. The staff listens to my concerns and are very prompt at resolving any issues. I enjoy being able to walk in the community. Mason is a friendly town to live in. I am glad I chose Beacon Lake Apartments for my new home.
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November 2020 by MIKE
I lived at beacon lake for 2 years and they have the worst customer service. I literally saw them in the office while I call them and nobody picks up. It takes an average of a week to get maintenance to fix anything. They’re quick to talk to you when you’re looking for an apartment but that’s about it. If I had one more day to live, I’ll be sure to call beacon lake because getting a hold of them feels like an eternity.
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November 2019 by Morgan Westover
Would've loved to come tour and potentially rent but apparently no one here can answer phone calls or emails. After three phone calls (which I left messages for) and one email, I done waiting for someone to return my messages.Edit - they did return my phone call eventually.