“The negative reviews left here from a handful of absurdly self entitled people are laughable. ?One complains about a needing a minimum balance of 5 dollars in a savings account - like it's unheard of. (Wow...??♀️)Another complains about not getting through in a timely fashion lmao.I have lived in Marysville for 9 almost 10 years now and the amount of rude (sometimes bigoted) self entitled people will make you cringe in this town, but these 1 star reviews - for the reasons why - is a fine example of how ridiculous some people can be, goodness, get a life ?.Now as far as MY experience with this branch and Advia in general? It's been excellent, and their is no other word to describe it. I have never once been or felt burned.Example: once I made a mistake and made a credit card payment on the 1st of the month, their system still counts it for the previous month. (I didn't know this, so it was MY mistake)After explaining that payment was for the current month, they straightened it out for me, even with me being upset about it and being a little animated to be fair. (Pro tip: make credit card payments on or after the 3rd at the earliest)They're always cool, and recognize me when I walk in, and they're always pleasant to me.I've never missed a payment on anything ever with them and have built a lot of trust with this credit union, and I can actually feel that whenever I deal with them. They RARELY call me to offer something aswell, maybe once or twice a year. (The comment complaining about being called and offered things like its constant pestering is an obscene exaggeration)They also raise my credit limit without me even asking for it - BECAUSE they trust me, and I have a very spotless track record with them.This credit union and this branch is a 5 out of 5, in my opinion. It's also extremely easy to get loans through a credit union in general versus a basic bank.They were also the only place to give me my very 1st credit line many years ago, and I never broke away from them.It's a max rating from me, Advia ?.The typical Marysville locals need to chill out. You're doing great ?.You can't please everyone, though ??♀️.”
“From the day I first walked into the branch until today, I have found the staff to be friendly, courteous, knowledgeable and ready to help in any way they can. I will happily continue to deal with Mainstreet Credit Union in Corunna for all of my financial needs, and I'm glad to be able to recommend them to anyone seeking a positive experience.”
“Edited on 7/16/21-In the past 4 months, Advia seems to have performed a 180 in customer service. Even when they have not been able to directly assist, they have pointed me in the right direction to fix my issues. I have had three absolutely wonderful interactions with the people here and I am happy to have stayed with them through my previous issues.Previous review-Can't in good conscience recommend this bank. Deductions and additions are clearly processed at radically different times than actually processed, strangely enough every time I get overdraft fees. I'm told it's due to the other companies bank, but this week I actually called my friend who ownes her own shop- so I caught them in one lie. I doubt it's the only one they told, but it's the only one I can verify and as such I cannot really trust them again.”
“Have been banking here for almost a year now. I love the fact that they pretty much return your out of network atm fees at the beginning of every month. But I love their customer service so far!! Everyone has been so friendly and helpful of every situation I’ve been through with them!! And that goes for staff inside the branch AND the 24 customer service & support hotline!!”
“I have moved more than an hour away but I kept my account here because everyone is friendly and I've never had any problems. I'm pleased with the service I've recieved.”
“Worked with Anton for a mortgage for a home and he took the time to work with us to fill out the application and he was so great at his job I feel the Credit Union has a very good and knowledgeable person to be working at what he does and I would not go anywhere else he deserves a 10 but the stars only go to 5 but Thank you a million Anton and Genisys’s Credit Union”