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December 2023 by Ginger Sterly
Waited 25 minutes at the window, someone showed up after me and left before me, albion Huntington is a lot better.
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December 2023 by Alexis Valentine
Marshall branch is extremely slow! Might as well plan on at least 15-20 minutes every time whether you go inside or use the drive through.
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November 2023 by Dawn Brodie
Very informative
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November 2023 by Chuck Francis
Staff don't no much
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August 2023 by Tiffani Policella
It took 20 minutes to cash 1 check I would give zero stars if I could
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August 2023 by Cindy Fidler
The Marshall branch is the most unaccommodating banking experience I have ever had. It has repeatedly failed to merit the most basic banking functionality.
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January 2023 by Suzanne Kirk
I opened an account here because my current credit union wasn't able to accommodate the kind of account I needed. I've had great service from this bank. They've been gracious, personable and flexible. I don't bank there every day so I'm not familiar with daily service. Every time I go in, they are super busy.
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January 2023 by Lance Elyea
Just terrible
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January 2023 by Ben Newton
A deposit error made by a teller led me to having funds unavailable. Can’t get anyone to pick up the phone during regular business hours two days in a row. They allow you to leave a voicemail, but nobody has called me back.
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January 2023 by Cameron Wilcox
Just found out they gave my money to someone else that I've been waiting on for a whole month ?
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January 2023 by Tamara Clayton
Not enough tellers. Eight customers ahead of me. When I got to a very nice teller, there was not anyone who could help me pay my house insurance out of my escrow account . Five calls later, no help.
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January 2023 by Cate Deppe
Really liking this bank so far. Everyone is pretty nice and helpful.
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January 2022 by Katelynn Scott
This bank has the slowest and grumpiest tellers, the ATM outside is slower than molasses and usually not stocked up with enough money. Your better off going to Battle Creek to do business. I'd almost like to report this to corporate.
