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September 2024 by Hannah Katz
I looked at a car and took possession of it the NEXT day!! How cool is that?!! Skip was a great salesperson. Highly recommend DeNooyer Chevrolet Marshall.
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September 2024 by Ray HERNANDEZ
Mom came in for an oil change she said everyone was very nice and helpful.
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August 2024 by Henry Kellenberger
Highly recommend anyone looking for their next car purchase, the whole sales staff, and service has been amazing. Bought my brand new Trax and worked with Allen and Ray. I received first class service as they answered all questions, and made the whole experience perfect. Thank you, great job Denooyer!!!
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August 2024 by Allyssa Green
Dave and Ray were amazing! They made our trade in and purchase a breeze! 10/10 recommend this company! We love our 2024 traverse!
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August 2024 by VB
Thank you so much David tagliamonte and Ray hernandez for all the work you did getting us the 2022 Chevy equinox we appreciate you two Soo much for making it easy thanks thanks thanks
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August 2024 by Randy Cavinder Jr
I would like to give a great big shout out and THANK YOU to Ray Hernandez at DeNooyer Chevrolet in Marshall Michigan. The love of my life Samantha Forster bought a new 2025 Trax and Ray put so much time and effort into us and our experience. This is a huge purchase that typically is going to be with you for awhile and Samantha and I were nervous and not really sure if we were making good decisions or what the best path would be for us Should we lease?Should we buy? Should we just not get anything and just keep driving our current Vehicles ( which are both in good shape and run well) Ray not only took the time to sit and talk to us multiple times, but also took the time to kind of explain our credit and what he thought would be the best choice for us and our future ( in terms of our credit, reliability of a vehicle, best options for extending our warranty to make sure we NEVER had to worry about a break down or being stranded or an expensive repair) If I honestly had to tell you how Ray talked to us, I would honestly say it kind of felt like a father trying to teach his children or like a best friend who is trying to make sure that you comfortable and taken care of. I understand that it is a car dealership and they get paid for selling cars and being nice. But that's not how it was or how it felt. Sam and I both truly felt like he had an interest and care about us and our future. Before this experience we have never been to DeNooyer or owned a Chevy. But bc of Ray and the time that he took with us and the choices he helped us make, I truly see a long and awesome relationship with DeNooyer Chevrolet. I am truly also greatful and we LOVE our new SUV! If your interested in a car or even just wondering about cost and leasing or buying a car, do yourself a favor and go talk to Ray!! ( Not to mention he is kind of a character, so it was actually fun sitting and talking and joking with him, not like some of the other stuffy uptight car salesman we talked to while we were out trying to figure out which car was right for us) 100% had we not come in contact with Ray, we would not have made the purchase and felt as good about it as we do. Ray for President!!!!!! ?
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August 2024 by TerriSue Rowe-Kadlub
Stopped into DeNooyer with a question about my car. Carter from the service department was very friendly and quick to help! Great customer service, thank you!!
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July 2024 by Samantha Forster
Ray Hernandez was so incredible!!!! This was a very new and kind of scary experience for me. It's a very big decision buying a new vehicle and he made me and my husband feel so comfortable and I was able ask him anything!! He bent over backwards for me and I am truly forever grateful!!! Highly, highly recommend coming to see him at Denooyer Chevrolet in Marshall for all your finance questions and needs!!! Thank you Ray!!!! ?
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July 2024 by Robert Karcher
BUYER BEWARE on this place. My 93 year old mother took her 2008 Cadillac in for service because it was overheating. $4800 later she drove out, all fixed. If you think this is good practice to put a decision like this in the hands of a very senior citizen with no other input, by all means take your car there. Yes, I called them, and if you think they showed any remorse you would be mistaken. My only question at the end of the conversation was why did you stop at $4800.
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July 2024 by ERIC V
The entire staff at DeNooyer Marshall was great to work with and made it a very smooth transaction. Van did a great job moving things along and getting the deal done remotely so it was easy to wrap things up when I arrived. They gave fair value for my trade and the new truck looked great when I left. I would recommend them to anyone looking for a vehicle.
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June 2024 by R C
Don’t know where to start but don’t buy from DeNooyer.
1. If you want you vehicle damaged on there lot take it there. My vehicle was damaged and I was told to go to my insurance for the damage. I did not have the vehicle for a week and half.
2. Tim Rowe is worthless. Worst customer service and manager I have ever seen. His favorite words “Did you buy it here?” It does not matter where I bought my vehicle. I’m paying you to have it serviced. This guy does not want to help the people that make his paycheck. He is rude and put off talking to anyone. He also refused to do warranty work. Wow. GM dealer refusing GM warranty work?
Thank you Tim and Ryan for damaging my vehicle while in your possession. Not doing the right thing or anything. All I got was go find a new dealer for service work…. Wow.
3. Ryan Denooyer. The so called owner. His favorite saying “Sounds like you need to find another dealer for service work” This guy has no idea how to do the right thing or care. He is a silver spoon kid. Mommy and Daddy made the money and gave him this dealership to own/run. How does someone that goes to college for art and now owns a dealership? No one….
Ryan Denooyer’s customer service is also horrible. It’s actually worse than Tim Rowe. Ryan refused to fix my vehicle that was damaged in his possession. Spoke with both in person and phone.
DeNooyer is not a good fit for the community. My family is in the medical field and we are making sure everyone knows to buy elsewhere. Definitely don’t go here for service either. Unless you want your vehicle damaged and you’re out of luck getting it fixed.
Follow Up To whom ever wrote back is 100% wrong. Spoke with Tim and Ryan. In person and the phone. That’s the TRUTH!
Wow. You have the wrong vehicle too. I guess your dealership does not like to community to well. Read your reply.
If Ryan went to business school for business he is not doing a great job upsetting customers. Myself, the Buick person and I’m sure there are others.
This is a follow up to reply 3.
Ryan, for a guy who like the “truth” is a liar. During service. My vehicle was damaged. Obviously Ryan does not remember or care. As for the tail gate. You’re right. I never said the tailgate happened on your lot. So you lied again. The tail gate was the worst paint job I ever seen. Runs, orange peel and looked like a 5 year old did the paint. No help from Ryan or Tim. Plus new damage brought to their attention.
This warranty work cost me over $1500. I had to repaint the tailgate and replace the broken item that happened on DeNooyers lot.
Another reason why not to buy from here. Run!!!
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June 2024 by Jesse Lundy
Extremely nice and professional staff.
Quality is excellent.
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June 2024 by Regina Carey
WOWOWOWOW! Driving from Indiana back to Lansing, MI my wheel began to make a horrible noise. This wonderful dealership got me in to get service support. The team took time to investigate and take it for a drive on multiple surfaces. After spending almost an hour on it, they were unable to repeat the noise. They sent me on my way with well wishes and smiles. No charge! Thank you to all who helped me this week!
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June 2024 by Larissa Haroff
Always great service. Kortney is the best!
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June 2024 by Patricia Slayton
Excellent service and a very friendly staff.
