“My wife, two dogs and I were traveling from Ontonagon County to Muskegon County pulling a loaded 18' trailer. As we entered the city of Marquette, my low tire warning came on. I saw Discount tire up ahead and pulled in to fill my tire, hoping it was just low due to the cold. That was not the case; whereas as tire technician checked two other tires, my problem tire pressure dropped from 35 psi to 33 psi. Discount was fully booked with appointments and was scheduling four days out; but stated they would some how get it done by the close of the day. My wife and I watch all employees working their butts off. Each time it appeared they were ahead and could maybe squeeze us in, two vehicles that had a scheduled appointment would pull in. As it became apparent, squeezing my repair in between those who had scheduled repairs was not going to happen. So without a stall being available, my truck was backed up to the building and Joseph works on repairing my tire (in the rain) in-between answering the never ending phone and co-working the front desk with Cody. Joseph, Cody and the entire staff went above and beyond for us and everyone else that needed their service. THANK YOU DISCOUNT TIRE. Danny”
Wheel And Rim Repairs
“My wife, two dogs and I were traveling from Ontonagon County to Muskegon County pulling a loaded 18' trailer. As we entered the city of Marquette, my low tire warning came on. I saw Discount tire up ahead and pulled in to fill my tire, hoping it was just low due to the cold. That was not the case; whereas as tire technician checked two other tires, my problem tire pressure dropped from 35 psi to 33 psi. Discount was fully booked with appointments and was scheduling four days out; but stated they would some how get it done by the close of the day. My wife and I watch all employees working their butts off. Each time it appeared they were ahead and could maybe squeeze us in, two vehicles that had a scheduled appointment would pull in. As it became apparent, squeezing my repair in between those who had scheduled repairs was not going to happen. So without a stall being available, my truck was backed up to the building and Joseph works on repairing my tire (in the rain) in-between answering the never ending phone and co-working the front desk with Cody. Joseph, Cody and the entire staff went above and beyond for us and everyone else that needed their service. THANK YOU DISCOUNT TIRE.
Danny”