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May 2024 by Peter M
Big shout out and thank you to Cody and the team at Discount Tire in Marquette. They saved a Memorial Day weekend fishing trip by getting me in and repairing an issue that would otherwise have significantly changed this long distance road trip with family. Thank you, thank you, thank you!
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May 2024 by Ricky Dean Pearson
If your tired are tired, great place to get new ones or get your flat ones, round again!
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May 2024 by Kim Racine
Excellent, friendly, knowledgeable service!!! Clean and comfortable store!
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May 2024 by scott brady
I called in the afternoon when they only had a few hours left and they got the side by side in and swapped the old tires with the new ones and balanced them.
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April 2024 by Noah Tuch
Don’t install studded tires, service was solid and great!
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April 2024 by Alexander Schnizler
Very good tire shop. They know their stuff very well and are very friendly. I can only recommend.Despite my not-so-good English (I was visiting from Germany), I got along really well here.
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January 2024 by Angeline Lane
I can’t believe how incredibly nice and knowledgeable all the staff is. I just went there for my third time, this time to get my winter tires on. They charged me $0! They said it was “on them”. They gave me sound advice on which tires to purchase as my summer tires when I come back in the Spring. Thank you Discount Tire. I will be back! :-)
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December 2023 by Josh Reno (Jo)
Super fast, great service, and always friendly! Ordered tires on Monday, they called me Tuesday and said they got them in already to come on in and they'd put them on for me even though my appointment wasn't till Saturday! Even set me up with a good full size spare as one of my tires was still plenty good. In and out in 40 mins. Can't beat it! I always recommend this company.
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December 2023 by Don John
Ordered and installed tires through them which went well. Have since been back on several different occasions to repair a bead and valve stem leak with zero success. Will be taking my wheel and tire needs elsewhere.
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November 2023 by Annelise Pearce
I went originally to drop off my friends car but decided I should check on my tiers too. They filled up my tiers for me then told me one of them was flat. They fixed it up for free!! And I had my car back in a few hours from a walk in appointment. Everyone was extremely friendly and helpful!!
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November 2023 by Tiffany Nicholas
Don't even bother making an appointment. I scheduled a winter tire swap-out appointment online 2 weeks in advance. It said to expect a 30 minute appointment. When I arrived for my appointment, they said the were running behind and it should be about 1 hour and 15 minutes. I sat and waited. They didn't even start working on my car until 1 1/2 hours after my appointment. I waited over 2 hours before my car was finally finished. What a waste of my time. So frustrated. Won't be back here again.
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November 2023 by Lauren Cavalieri
I had to wait over two hours at the store even though I had an appointment that I booked online. The whole time I was there, people were calling/walking in to ask and see if there were any appointments for the next day and they kept being told "Oh, no walk-ins are welcome! Come on in!!" well that certainly explains why I was waiting over two hours past my appointment for my car to be done. My car was back in the shop for a grand total of 25 minutes. When someone books a simple seasonal swap at 5:15 (arrives early at 5:00) and has to wait until 7:25pm for my vehicle that is excessive and you don't need to be encouraging walk-ins and not disclose the expected wait time to those people. It affects everyone else down the line who prepared for winter and booked over a month ago. I was also not the only person in the very full lobby that had to wait that long past their appointment. I was extremely disappointed. Cherry on top: I received a text at the end of my service stating: "Next Visit Tip: Buy & Book online for a 30% shorter avg wait time". - I did book online, so we see how helpful that tip is!Additionally: They broke my tire stud, told me, but stated "we don't replace studs here" you'll need to go to another shop." Well all of the other shops have quoted me over $100 to fix something that they broke. Completely unacceptable.Overall the salespeople were nice enough, but the entire experience was infuriating and the level of service was disappointing.
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November 2023 by Michelle Hansen
Since I got the tires they kept leaking, where I would have to put air the in tires once a week. All 4 tires. Kept telling me it's the rims, tires I had one before I never had to put air in them. So took them there today they told me the same thing, so they redid the tires so hopefully they wouldn't leak. Well got there n good thing I noticed but my rim was bent, so needless to say I had to buy rims too because of it. They gave me some what of a discount but was not expecting to fork out money for rims when I just needed my tires done so 800dollars later I was not happy. Won't be getting tires from there again
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November 2023 by Jeffrey Weeks
I had an appt at 915. I would expect that my car would be in the shop within ten minutes. It took me complaining at 45 minutes for them to get my car in. At 10:20, my car went into the shop. I was also told that it would cost me $88 to put winter tires on from summer tires, all of which were purchased at DT. They declined to give me the military discount and a refund for their despicable service. I have purchased all my tires and services from DT since 2014.I was told the reason for their slow service was training new people. Not my problem. I have things to do and based on my previous awesome experiences, I thought I could make appointments for other things today. I’ve already cancelled two appts for my car is still in the shop at 10:30.I wonder now that I complained if my car will be serviced correctly. Time will tell. This is the Marquette Mi location.I will not do business at this location ever again.
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November 2023 by R S C
Very slowEven if you are on time for your appointment, expect 30+ minutes before they start working on your car. Work to plug a tire took over an hour.Front staff is trying to do well but whatever computer work they have to do takes a lot of time before they announce how long you have to wait.
