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September 2024 by Dean Libby
Dan was a Huge help to us. Very courteous and knowledgeable!
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August 2024 by Sherry Fry-Troyer
A huge shout out for Blake. I hit a deer only a few miles from Crossroads Truck Repair. Broke my grill and knew I was leaking "something". I'm from Oscoda, Mi and a friend and I were traveling, headed for Baraga State Park. I stopped in and asked if someone would take a look at my truck. Blake immediately was willing to help. It was the air conditioner that was damaged, thankfully not the radiator. He removed all the broken pieces, made sure the radiator was good to go & got us on our way. I am beyond appreciative and thankful that there are still guys like Blake that work at places like Crossroads Truck Repair.
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August 2024 by james DeSanto
When I was up in Michigan I had a problem with the steering on my coach. I have a 41-ft diesel Pusher. I stopped by to see if they would be able to take a look at it. They said yeah. Bring it by. I did. They came out. Looked at it said we think we can fix that for you and Bobby. The mechanic was excellent. He took the time straightened it out. I can't say enough nice things about them and the cost was very reasonable. So the next time I'm in Michigan I would definitely look them up
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July 2024 by Nolan Kerr
5 stars is not enough. Our RV broke down outside of Munising and these folks were the only ones that could help us. They were so kind, extremely helpful, and the repairs were done before we had to check out of our hotel the next morning. Thank you!!!
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October 2023 by Sara
This place is an absolute joke! Do not bring your vehicle here! I called ahead of time asking if they could fix an oil leak and do a good look over on my 84 skoolie. I knew they had the proper hoist to do it considering they work on school busses, but wanted to make sure as mine is non diesel and quite a bit older. They said yes and booked me about a week and a half out. My "apt" was on a Thursday. My bus was towed (also by crossroads) on Wednesday one day ahead of time. I called Friday before close because I had heard nothing since Wednesday. The girl who answered the phone claimed nothing had been done to bus, that it was only towed and no further instruction was given. Told me to call back on Monday. Communication was lackluster from the start, seemed like nobody knew what was going on, or was it because nobody cared about my vehicle? So I call back Monday and they claim it's been looked at and they'll give me a call back later. They call back again Monday with a laundry list of problems on my vehicle (we're talking the smallest of problems like a coolant resevoir not attached properly, and problems ive never been told about by anyone else, big hm). The things a 1984, of course it's not going to be in tip top shape. The main reason for bringing it to them was to fix the oil leak to get it on the road. I explained all I wanted was an estimate for the oil leak, the whole reason for it coming in. They (Jake) insisted on telling me repeatedly how there's just so much wrong with my vehicle, just insinuating that it's a pos, but that they'd call the following day with an estimate for the leak. I did not receive a call the following day, but two days later. Nobody took the time to do an estimate, and I was just straight up lied to. Jake's exact words on the final call were "there's just too much wrong with it and we don't want our name on it." Funny, considering it's been to two other shops in town and they both complimented how great of shape it's in for its age. My bus was towed and sat there for a week for them to tell me they don't want to work on it and what a piece of junk it is. Super unprofessional. It was a complete waste of time. Took my bus to Quality Car Care and they were able to fix the leak in just a couple hours for less than $100! No problems whatsoever. So why didn't anyone want to work on my vehicle? Laziness? Not profitable enough? Because I'm female? Don't know. You lost out on a reoccuring customer. Your loss!
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October 2023 by James Gatien
Got stranded by Arnold, MI on 10/11/23 had to be towed back to Norway. Randy was prompt, professional and courteous
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September 2023 by Andrew Kruse
Owner and staff are great.
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September 2023 by Kyle Bloch
Great service,fast response
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August 2023 by Gregg Daly
We were traveling in our motor coach and having major issues. Called and talked to Jake the service manager and he said they were really busy but would work me in that day. Upon arriving a technician named Blake who was 22 years old started rattling off the the possible problems. This guy was great, between him and Dan a seasoned tech they were able to resolve the issue that two previous shops couldn't figure out and had us back on the road in a few hours. They know there stuff and were pleasant to visit with. On top of it all the cost was half of what we were expecting. Highly recommend this place and these guys.
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August 2023 by Jennifer Jankovich
Dan did an amazing job on our renovated school bus. We had an issue with our starter and Dan negotiated through a pile of wires and figured out the problem. Not only is he knowledgeable, he's a great guy. Honest and we are so grateful!
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August 2023 by pocahontas Reff
I called looking for towing, but no one answered & no return call. This is why I'm down the middle, not good, but not bad.
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November 2022 by Terri Halvorson
Young kid driving your truck was at the holiday inn to help a tour bus. Clogged up the loading and unloading. We went th opposite way to get our luggage while he was jaw jacking with the bus driver. We were there less than a minute to get luggage and the kid had a fit. Very rude young man. I would not do business with this company if this is who they employ,
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October 2022 by Buck Mcmahan
Called for some help on a recovery job that needed there rotator. They responded right away in the middle of the night. The operator was very friendly and knowledgeable worked well with my crew and had some very helpful advice! Would recommend them for any heavy duty towing needs!
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September 2022 by Ryan Fountain
Great customer service, fast response time for tows.
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August 2022 by Paul Fetters
These guys saved the day, 3,000 miles away from home, the local Ford dealer couldn’t give us the time of day. Jeff worked us in to their busy schedule, diagnosed the problem, ordered the part and took good care of us. All in record time. I highly recommend them.Service: Auto engine diagnostic
