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August 2024 by Tim Hudson
Worst customer service ever. If you are 3rd in line at 1:25 and if they don't get to you by 1:30 they will close the window on you. By the way my cell phone which is accurate said 1:29 as she closed the door. Harassing phone call to fill prescription not needed and other business tactics. Work on customer service and a personality before trying to get more business. Time to change! Never had this with Rite Aid.
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July 2024 by William Wilkinson
worse pharm I have ever dealt with. they make numerous mistakes and have zero customer service. Today they sent a text to pick up a refill, wife called to double check. drove an hour to pick it up. when i got there they said sorry we meant you could pick it up tomorrow. i said i drove an hour to get here. they just dont care. didnt even apologize. they truly suck!!!!!!!
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October 2023 by Somer Slade-Sytek
I was helping my friend who gets confused, and has anxiety. She had the wrong bottle, and Ryan was very helpful and informative. Super friendly, as are all the staff. Patient, and makes you feel at ease.
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July 2023 by Jessica Rhodes
Not my favorite walgreens. Poor selection and set up. Not the cleanest.
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February 2023 by Tyree Lightning
Worst Walgreens pharmacy visit I've ever had here I wouldn't recommend giving it one star. I waited over a hour to have to do they job for them and call the pharmacy that had my script to get it
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December 2022 by Beth Barrett
Had to come here on 12/1/22 at 7pm to pickup a script for a sweet man on his death bed because Meijer was out until tomorrow @ 1pm. I will admit I may have been snippy BUT I'm the customer. When she told me it would be 30 minutes with no body around. I asked it there was that many people ahead of him . she a very rude telling me that there were several faxes before him. She has to fill the prescription put it into the computer have pharmacist check it there were several steps before I could get my perception.. Sooo I just had to get rude right back and tell her that I was a pharmacy technician before she was born!! What ever happened to customer service!! The employee is supposed to have empathy. You don't know what the customer is going through. If that were me back in the day I would have gotten a stern talking to!
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December 2022 by rod thibodeaux
Terrible service, extremely rude and unprofessional, female pharmacy tech tries talk down to you when your just sick and trying get antibiotics, male pharmacy tech had go ask pharmacist about a prescription and was loud about it and I’m sure embarrassed another man , slower than a seven day itch and absolutely unprofessional/ pharmacist supposedly on sight is busy giving shots and can’t look over prescription for common cold/ waited well over hour for simple prescription and was told may or may not get it in this parade of incipient pharmacy staff , extremely unprofessional and personally will never be back.
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October 2022 by Kelly Emmons
Today is October 7th 2022. We went to the Manistee store. I am a travel nurse and only say that because I use MANY Walgreens where I am assigned. The girl that originally answered the phone said that my husbands script was partially fill at another pharmacy and that I had to call around to the Walgreens I have used in the past to have them "put it back" so it could be filled there. I asked what store and she said she didn't know the store number so I could figure it out and call them. Ultimately it was at the Manistee store all along. When I called back the man I spoke with also acted like he was being bothered. The script that the girl said was partially filled was an old script, she neglected to look further down the list where the new script was at. The girl working the drive up window is very rude. She wasn't wearing a name tag but is thin with small stature, has long dark hair and wears glasses. She acted like we were a bother to her also. From now on if I need scripts when I am home I will wait until I get back to where I am assigned to get my scripts. Life is to short to encounter so much negativity when all you're trying to do is fill your prescriptions.
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August 2022 by Sheila Ring Shiflet
Our family get all prescriptions at Walgreens.
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June 2022 by Max Jennings
I have called in meds to many pharmacy’s and this one was so difficult. The phone hung up on my multiple times and nobody answered from store or pharmacy for many minutes when it finally did go through. After many call attempts I’m still left waiting for patient meds.
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March 2022 by Stephanie Romero
Honestly I was just their at 8am and I asked they lady about my son's medication she said we still didn’t have it in stock I said bc their shorted right now by the way I totally understood so then I asked her do you guys have it in the pill form tells me idk like why couldn’t she just let me know right their and then so I can then ask my dr to switch my son’s medication he really needs instead I had to call his dr let her know it’s been a week since i can’t get his medication my dr said they are unprofessional they should have let us know personally they didn’t have it in stock smh ?♀️ horrible pharmacy to go to never again
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February 2022 by N Master
Great employees and excellent customer service experience that was easy in and out service.
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December 2021 by Bryan Myers
Worst service everrrr.. I am always in here . The nice older lady was working the check out counter after 3 people they call ic3 means she needs help. .she does twice? In a 15 minute period .She also asked for a manager .. both managers stood there an did nothing?? One walked by took her personal stuff out to her car walked back in looking at her cell phone avoiding us ..same thing with the guy at the photo counter she asked for a manager to help her he called her back from one counter to 5 feet way?? Whispering what she needed she said nvm I looked back he was texting on his cell phone.WOW you don’t like your job or people go home hire people that do.
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July 2021 by Meghan Hinde
Stopped in to use their kiosk to print grad party invitations, Felicia was quick && helpful.. she is the G.O.A.T ??
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November 2020 by Nancy Lewis
Good job!!!
