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August 2024 by Kelsey Mashike
Unfortunately we had a terrible experience. There was a miscalculation in our tax filing and the IRS now says we owe hundreds. Janet initially said she would handle this and then ghosted us. Absolute radio silence since May 7th despite multiple emails and phone calls.
We are now accruing interest and late fees with no resolution in sight. Unfortunate that this happened and I wish I could leave a better review.
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April 2024 by Smok'um Quick
Well I was supposed to get back 2017.00 this year ..got a check for 700 because of past due money owed .. I never owed in my life .. it was because of screw ups with my filing .. I can’t in good conscience ever go back to her .. it’s costing me ..1
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July 2022 by Suzie B
If I could give no stars I would, only giving one as will not allow to review without. My husband and I tried using their services back in 2017 and still do not have resolution. No return calls, no follow up, absolutely horrible customer service. We have even requested the over $2000 we gave thus far, as nothing has been done with our account. The next step is small claims. If you are considering using them, let this be a warning, DON'T USE THEM, they will steal your money.
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August 2019 by Christopher Guterres
Very un responsive. Left numerous messages and emails and still no response. They have had my files for over five years and still no action. Money that was not well spent.
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February 2019 by Sara Lockard
Best place on earth to do ur taxes...
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March 2018 by Michael Pyciak
I have been a satisfied customer for years.
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March 2017 by Craig Lester
Been 2 a few places she's nice friendly safe .
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June 2016 by Bob Jansto
Highly recommend! Janet is a life saver. Honest and nice. Couldn't be more satisfied!!
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February 2016 by Brenda Kwapisz
My 3rd year going there n happy with them, i even moved 200 miles from her office n she still did my taxes 😃
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January 2016 by Millie and Kynna Playtime TV
3rd year going. They're awesome
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October 2014 by Online gamer Therehego
Great Janet is awesome
