May 2021 by Brian K.
Run down and shabby. Slow service. Three checkout lanes but only one staffed. Relatively friendly staff, otherwise I'd give one star.
October 2020 by Olga K.
Horrible service! Just print a photo will be at least one hour ! Marlan was unprofessional unwilling employee! I was the first customer there and it took me about an hour to print 3 photo. Unbelievable.
July 2020 by Stephen S.
Rates around 20 minutes to buy an office chair. I was told someone would help me, but no ever came around so i left.
December 2019 by Craig S.
This OfficeMax is hidden back in strip mall and may stores have come and gone but this place has hung on. I only ever see one other customer when I go in there so I am unsure how they generate enough sales to keep this location going. This is a bonus though : ) it means you never have to wait in line and also they are always well stocked on any items that I am looking for. They are next to a buffet place that is very busy so those customers usually take the closest parking spots. Employees are helpful if you need help finding something. Clean store. Oh, and if you sign up for a free Office Max membership you get 20% off your purchased ! Thumbs up !!!!!!
August 2019 by Tim M. Zazo
Christine in the Print department is absolutely amazing she was very patient very friendly and help me with an extensive amount of print needs I would definitely give this employee a five star rating and I would encourage Trump lawyers to give her a raise excellent service
May 2019 by Justin W.
The elderly man (Walt) that works in print has no business being there. Besides his rude demeanor to every customer in line including myself, he is pushy, not helpful and all around jackass who couldn't complete my simple printing tasks that other employees have done with ease. I can only imagine how many complaints he gets a month. Fire this man immediately so I can update your rating back to a 5.
May 2019 by Suzy J.
I came in after work to look for a desk calendar for work. I walked into the isle, and sadly saw July 2019 calendars. I assumed they removed the other ones. Two gentlemen saw me walk out the isle and asked if I needed help at the same time. I was impressed with their quickness to offer assistance. The gentlemen with a red shirt assisted me. He informed me that unfortunately they recently pulled the other ones and now only have the July 2019-2020. I appreciated his honesty and helpfulness. He asked if I needed anything else. The store was organized and clean. I was surprised at how clean the floors were. It is really easy to find items as well. As soon as I walked in, I was able to spot the sign for calendars. I love when stores make it easy to locate things. The signs were big, so they were easily readable. I might stop in again to look at some office supplies for work. Unfortunately, I did not have time to when I came in.
October 2018 by Jeremy N.
Great experience here! Went in to pick up an order for a filing cabinet we ordered and some other items. They had our order ready to go, properly packaged and the other items we were looking for, available and ready to purchase. The check out time was pretty quick and they helped us sign up for their Rewards Program, which we didn't know about.
September 2018 by Kim C.
After a confusing and disappointing trip to the Greenfield location in Southfield, I went to the location in Madison Heights. Hoping for a better experience I walked into the store and was immediately greeted by Tim! Tim asked what I was looking for I told him ink he not only showed me where the ink was and where the particular ink my printer, but he also showed me that they did carry it in a store-brand much cheaper. Further he explained if I took on the purse subscription I would get another 20% off of that price and then offer to sign me up. This saved me an immense amount of money, time and effort and Tim is my new best friend at the Office Depot in Madison Heights
September 2018 by Tameka Ramsey
Jacob Kunnath provided the best customer service a last minute, special event coordinator could ever receive. I came in frantic and overwhelmed and he worked magic. He is amazing and I am thankful for him.
September 2017 by Duncan U.
Stiod in line for 15 mins just to be told "sorry sir your 5 copies will have to a order and it will nit be ready until tuesday" no wonder place like this can not stay in business there cuaromwr service SUCKS
December 2016 by Anthony J.
print shop here is the worst. every time its understaffed and your totally inconveniencing them for assistance.