-
August 2024 by Alice Williams
Great experience seen in a timely manner My Dr is the absolute best Dr Michelle Glazer'Zucker love her she takes time to discuss the best treatment and medication.
-
June 2024 by Russell Connell
Idk why I have to call 4+ times and still not get my point across.
Requested my perscription on Saturday, Dr contacted multiple times (apparently) and I'm still without it for the next 20 hours.
Trash service.
Changing spots immediately.
-
June 2024 by Gena Dellicolli
Girls at the front desk are a nightmare ? quick to make up information that is incorrect.the PA I've been seeing is only there 2days a week.it takes a week to fill a script!!
-
June 2024 by moon fire
These people are the absolute WORST!!! They have stopped treating myself AND my husband, who both have ongoing medical issues, and no health insurance, because we are unable to afford the “treatments” and “procedures” the doctor recommended….. BECAUSE WE DO NOT HAVE INSURANCE!!!! I’m pretty sure this is a Hippa violation on the part of the doctors at this medical office. I am totally outraged!!!!!!!!!!! ????
-
February 2024 by Valencia Hughes
My stars are for Dr. Ronald Hirsch! He was my Doctor since 2010. He was very thorough and I never missed a beat on shots or anything that was needed! I have one of the most complicated health files you'd ever wanna see. He never showed me any disrespect or ran me away! Sometimes I had to be the last to see because I had too much going on. He is just swamped with patients and I only changed from him for Insurance purposes and I miss him dearly! Doctors run from my case, he didn't.
Don't let the attitudes of the reception desk upset you! Put your complaint in or address them at the time they're rude, that's the only way to get a change. They had their good and bad days when I was there, I wasn't there to be their friend, so I could care less. I however treated them the way I wanted to be treated. If you have a good Doctor, let no one push you away. They're hard to come by.
-
December 2023 by Shuk
They aren't a urgent care anymore just a regular doctor office. Was told they are hoping to get the sign off the building.
-
November 2023 by Alycia Melick
UPDATE: Officially leaving after a thoroughly traumatic (I don't use that word lightly) visit. The NP didn't even do the procedure correctly and asked me to come in again in 6 months because of it. No, thank you. I'd recommend to anyone searching for care not to go to this office.---I've been coming here for 5+ years and every time I think, "I need a new doctor's office."APPTS: Hard to get appointments, and mine always start 40-60 minutes after the scheduled time. One time I waited over an hour. They make you schedule each thing you need separately so they can bill separately for it.RX: Every time I need my prescription refilled it is a huge run around between them and the pharmacy, resulting in me not having my meds (supposed to be taken daily) for several days.STAFF: I've heard front desk staff loudly talking about other people's personal information while in the waiting area. I've experienced this myself in person, which also makes me hate calling because I know others in the waiting room can likely hear it. They are also just generally kind of unpleasant. They close at 6pm and the automated message tells you they stop answering the phone at 5:30pm, but I've called at 5pm at the automated message is already turned on.
-
October 2023 by Anxyty_
I’ve reviewed this place before and was 5 stars. Now I change my 5 stars to 1. I’ve been going to this doctors office for YEARS. Over time when Dr. Rhemer left I started seeing Dr. Hetzner. She is rlly nice and I trust her. My problem is the people at the desk. For the past 3 YEARS every time I call I get some sort of attitude from the receptionists or I get hung up on before I can even speak to anyone there. I have called 4 times just now and they letting it ring then hanging up. This is just ridiculous. All I wanted to do is make an appointment with Rachel. These front desk employees need to be FIRED. They truly do not deserve a job here. They always have attitude, never answer the phones, and have never been kind to me for 3 YEARS. Please hire new staff ??
-
September 2023 by Mackenzie Butler
Front desk staff were extremely rude and unkind - on my first time here I was denied my appointment and they lied to my dad when he called them … GO SOMEWHERE ELSE!
-
September 2023 by Jan Shereda
Stay away from this place. You have to jump through Fire to get your meds filled. Unexceptable at the least
-
September 2023 by C M
Substandard and rude office staff. Cold and uncaring.
-
September 2023 by Ieshia Johnson
I called they said they don’t do walk ins but it say it on the building
-
August 2023 by Smokey Plum
I have never left any type of review for any business, nor have I ever felt so inclined. The front desk in this practice are inept, lazy and rude, at best.Dr Wetzel is apparently on medical leave and this office is handling her patients very unprofessionally, if not unethically. I'm hoping she sees this review so that she knows how they are affecting her patients in her abcense.
-
August 2023 by Breana Paige
I definitely wouldn’t recommend this place. They have cameras in patients areas that are not ran on the same system as the office cameras. Staff has access to the cameras on their cell phones so they can watch from home. WITH AUDIO AS WELL! This should be reported and investigated.
-
April 2023 by Angie Zwierzelewski
You might want to stay away from this practice if you have meds you need to take like blood pressure and heart meds. I Went for my physical March 3 asked them to send over refills was told I have enough until the 15th. I explained to her the problem with my refills not getting done on time in the past and having to go without my meds but she didn't seem moved by that. I called numerous times after that date and my meds were finally called in or sent over on the 10th with instructions to fill on the 15th causing me to go a day without my blood pressure meds. I thought it was a game to get needless visits but they played games after they got visits so I don't know what the deal is but it's really sad when the pharmacist keeps telling you that you are not supposed to just stop Toprol, Lisinopril or Amlodipine but your doctor's office seems to do it on purpose.
