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October 2024 by Jesus Punal
I recently had an excellent experience with Noble Appliance! The shipping was incredibly fast, and I was kept informed throughout the entire process. I want to give a special shout-out to Tome for his outstanding service! When I received my cooktop, I noticed that a part was missing. I reached out, and Tome promptly shipped the missing part without any hassle. His responsiveness and dedication to customer satisfaction truly made a difference. I highly recommend Noble Appliance for their exceptional service!
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October 2024 by CJ Olson
Excellent service the Manager Toma helped me replace a microwave that broke. Fast shipping and excellent communication
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October 2024 by aneudy mateo
“Thank you Toma at Noble Appliance for reaching out to me and helping me with my order”
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September 2024 by jordan kwan
I order a GE oven part with the correct part number from Noble Appliance. They send me the correct number part but the part didn't work. Toma from Noble Appliance spend many of his time and even contacted the GE supporting team to try to figure out why it didn't work. As it turn out it was GE somehow got the parts mix up. Since it doesn't work for my need, Toma issued me a full refund. Noble Appliance is a rare company that care more about the customers than money.
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June 2024 by Tim Porter
Came in to purchased a new speed queen, they had it in stock. Lucked out they had a delivery cancellation so I received my washer the next day! Six Stars
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May 2024 by Stephanie P
I have mixed reviews for this one. I was very nervous about purchasing this outside of ebay but "V" convinced me it would be ok. I was also simply nervous about spending so much on a single appliance. It was the most expensive appliance I have ever bought. But that is on me. It arrived quickly. When we got it, there was of course several scratches and what not but that was to be expected. I was advised ahead of time about that and this is why I got it much lower than retail. In the photos posted online, it clearly came with the back bracket. However, when I received it, the whole back was missing. The thermostat was wobbly due to missing screws from the inside of the device. A bit of the insulation was sticking out of the back corners of the oven. Clearly the whole thing had been disassembled at some point. A few days later the thermostat quit working all together. I texted "V" about it and he said not to worry, it was covered in the warranty and that he would mail me the back bracket. I was in a bit of a panic because all in all I had spend over $4k with delivery and such. I mentioned that it had clearly been taken apart at some point and this is when his demeaner changed, he became very defensive, said it had not been taken apart, and I never heard from him again and I never received the missing back piece of the device. The warranty was good and a repairman came to my house and fixed it (with the exception of the missing back piece). The first thing the repairman noticed is that it had been taken apart previously which confirmed my suspicion. The device works over all and I do like it. The warranty worked out well for the thermostat. But, I think the missing back piece, should have been mailed to me as promised.
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March 2024 by H-N-S
Thank you Toma and Noble Appliance staff across all of your locations. I called the flint location and he told me the other location had what I needed in stock and they sure did! Thanks again.
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January 2024 by James Males
The only reason they get a star is because we finally got our issue resolved. Don't rely on these guys communicating with you. Their customer service is terrible.We bought a fridge that was new out of the box. In October, during the delivery and install there was a large dent in one of the doors that was noticed when it got unboxed. It was reported and we were told by Chris that the issue would be resolved. Samsung came out and said that this was not their problem and that Noble waited too long to get in contact with them. After talking with Noble again they said they would clear the issue up. It was at this point that Chris began to ignore emails. When we would call, whoever answered would just beat around the bush and we were never given any concrete information/actual updates. When we would call back the next time, the thing that the last person said they would do to move things along was never actually done. There were multiple times when employees would blame other employees for not doing their job right, and even then, nothing would still be done after speaking with them. We were always told that someone would call us back and this only happened once, most recently, after 3 months of having to call them over and over. We finally have received our replacement door but buying from these guys was not worth the frustration of dealing with their awful customer service. To be honest, I had zero faith in them following through and I don't believe this issue would have been resolved without us continuing to call and push them to figure this out.
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January 2024 by Elle Sawa
I had a wonderful experience with Noble. Chris was incredibly helpful at picking out the best washer for my needs. I had very specific dimensions that the washer had to fit, and I was impressed by the selection. I ended up choosing a Speed Queen based on Chris’ recommendations. I was told they were a little busy with deliveries so I wouldn’t get an install until end of January, but they were able to get it to me almost 2 weeks early. I paid for install and haul away of my old washer, which I thought was a great deal compared to what I would have paid through a big box store. The guys who delivered were very friendly and got the install done quickly. Special thanks to the person who coordinated the delivery for me for providing updates when I called. I highly recommend going to Noble! They really care about their customers.
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December 2023 by Ryan Woollard
Thank you Toma so much for helping me find the part even though you didn’t have it, you made sure I was able to order it!
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December 2023 by Tome W.
The best around town for great deals and service. Always happy to stop by and check out the constant evolving inventory
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December 2023 by Robert M.
I should have done my due diligence - read the reviews and done some price comparisons. At the end of the day I ended up with a high end appliance at the exact same price I could have paid at any of the Big Box stores and if I would have purchased at Best Buy I would have had delivery and installation included for the same price. We also purchased a piece of exercise equipment (yes, they sell exercise equipment too) as we were checking out. When I looked up the exercise equipment online I found their discounted price to be nearly $150 more than all of the online prices. I would be hesitant to recommend a friend or relative visit this establishment unless they are prepared to shop around. I really wanted to find a local business that I could recommend in good conscious - this is not it... don't let your guard down, I feel they extracted as much as they could out of my check book and made me feel like I was getting a great deal - lesson learned (again), do your own research before going to the store.
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December 2023 by William Hill
Thanks you Tom for the fast quick part help I needed today in store!
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December 2023 by rickey tripp
Tome gave me a great deal on a laundry center recommend coming.
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December 2023 by Damia Simpson
Toma thank you so much for spending the time today to find the parts I was looking for for my broken stove handle!
