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“I've been a client for 16 years. The entire staff is knowledgeable and friendly. They have the services and knowledge of a large firm with the feel and comfort only a family business can provide. They make investing comfortable and easy!”
“Always a friendly staff. Multiple bankers if you need specific things taken care of who really take their time to help you. They have friendly efficient tellers.”
“Never went inside the establishment, but employees? AMAZING!!I was outside & it’s cold and rainy. I locked my keys in my car after my appointment at Epic Smiles, which I live over an hour away from Troy.Curtis took it upon himself to help me with my keys being stuck in my car. He did everything he could, and even paid for roadside assistance for me.I’ll be making a trip over soon enough to repay him for being an angel, I truly didn’t have any help or my wallet.I had a Guardian angel help me today.Pay back with kindness, if you see anyone struggling, stop and help. I can’t wait to come back to this area to repay Curtis. I truly appreciate you man. Much love.”
“Life savers! I had such a stressful day yesterday and it didn't help that my account suspended itself out of no where. I went in and that staff were so polite, i talked to Kennedy and she was so amazing and helped me immensely. I am so grateful that the issue was resolved. Thank you so much!”
“This is the most conveniently located PNC branch for where I do most of the errands. Normally I use the drive-up ATM or drive-up window. Always have experienced friendly, efficient, accurate service. This is not our main branch but is a great alternative for us to get much of our banking done.”
“Went to get something notarized with my husband. Didn’t have an appointment (because we didn’t know an appt was required) so we asked to make one and we were accommodated right away. Rachel at this location was awesome!! She’s friendly and helpful and she made the process for us stress free! 10/10 would recommend making an appointment with her!”
“I was changing my debit card at this PNC bank and Pearl is a very nice person. His was helping about cancel my old debit card that is scam from some websites that I didn’t not sign up for. I felt bad about it. If anyone looking to do the same thing. I would recommend go to this bank is not busy and manager is very helpful. I’m happy about it???”
“Kristen was so helpful today. I am a non-customer and had a check from my insurance company to cash. She took care of me swiftly with such kindness as well. She was such a lovely bank teller that I had to come here to give my best regards.”
“Questions on investments, managing money, planning for retirement? Come to this location! Zoya was amazing to get us started with Charles Schwab. She walked us through the amounts of money we had in different accounts, what different investment funds we should consider, briefly discussed our future goals, and set us up with a financial advisor to further our investment strategy and plan. The Charles Schwab environment made us feel comfortable with the investment direction we are going in.”
“PNC Bank is an incredibly underrated financial institution that deserves more respect for the exceptional service they provide. Their dedication to helping people is unparalleled, and they have gone above and beyond to assist me with my banking needs.Their customer service is top-notch, and their staff is always willing to assist me with any questions or concerns I have. PNC Bank has a wide range of financial products and services that cater to all kinds of needs, and they are always willing to work with me to find the best solution.Overall, I highly recommend PNC Bank to anyone looking for a reliable and trustworthy bank. They truly care about their customers and will go above and beyond to help them achieve their financial goals. Do not sleep on PNC Bank – they are a true gem in the banking industry!”
“Today 2/1/23 I contacted the PNC branch in Sterling Heights at Mound Road and M-59 about a fraudulent charge on my January 2023 banking statement for $40.97.They confirmed my identity, took down the details and forwarded me to the Fraud department and advised that my PNC credit card would be shutdown, they would research the fraudulent charge and a new credit card would be issued soon.I have nothing but good things to say about this branch and their employees. As always T’anna and her team did a great job!! I can’t imagine banking anywhere else!”
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“Been a member for years.Someone stole $300 and when I went in to get a new card they helped me and explained what to do (but also that it could just be automatically fixed-and it was!)Literally a 5 minute fix, all thanks to Sally and her team!”