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February 2024 by Christina Grzadzinski
The staff at Gary Serdoz office is my dad's auto insurance agent for many years after I referred him. The staff has always been supportive by showing their care and concern to all of my dad's policy needs and allowed me to help handle his affairs due to his aphasia. Thank you everyone for treating us like family especially to Karen and Nicole.
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January 2024 by Tracey VanderHagen
I know insurance rates have sky rocketed and its tough ,but I have been with Gary and his team for over 20 years and they have never let me down. Thank you
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January 2024 by Gerald Shiroda
Great service I mean real customer service . You call and talk directly to the office . They follow up which is rare these days most others will says oh call us back and check.This office actually strives to get it right following up with call backs and monitoring status of situations. Always on point.
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January 2024 by Jenny Roden
They are wonderful people. Very kind and helpful.
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December 2023 by Karron Dodd
I have been with this agency for about 15 years. When I have had rate increases or any issues with my policy, Gary and his team have went above and beyond to help me. Recently I had a car accident and Gary personally made sure any issues were resolved. I was stressed and upset but Gary took over the an issue I was having with my claim to relieve the pressure off of me.I only stay with State Farm because of this agency. It is not the insurance that makes me stay, but it is the service this agency provides. Gary, Nicole and the rest of the staff go above and beyond what you would expect anyone to do. They care and it shows. I advise anyone to switch their agency or to join this one. They will save you money if they can. Thank you Gary and team! Especially you Nicole!
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November 2023 by Bruce Robinson
Awesome
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November 2023 by Paul Chetosky
This is the best insurance office ever. They have treated me like family since day one! They actually answer the phone, no press 1 press 2 sit on hold nonsense. Personal service is still alive and well at this office. Thanks so much for taking such good care of your customers!
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November 2023 by Jim O'Donnell
Gary Serdoz and his team are consistently great to deal with on our home, autos, and other policies. They patiently answer every question, search for discounts, and help resolve the occasional claim quickly and fairly. That's why we've been with them for 23 years, even though we moved a few towns over 21 years ago. I heartily recommend Gary Serdoz State Farm Insurance Agency.
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September 2023 by Andrea
Thank you Linda. You made my day. Thanks for the laughs and handling my convoluted insurance concerns.You and Nicole are stellar employees of State Farm. You represent well. I would recommend you to anyone.Tom DantonioI already wrote a positive review 3 years ago, so I'm writing another one under my fiancé's account.
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July 2023 by Christine Sinagoga
For the past 28+ years , my husband and I have placed our trust , support and confidence in Gary Serdoz and his staff for our auto and homeowners insurance coverage .Most importantly , the coverage we have , is secondary to the service and personal attention he and his staff uphold!Nicole, Linda and Karen's service is above and beyond!Gary has been there every step of the way over the past 28 years for our Insurance and Financial Service needs.When they say Customer Service is their first priority, they mean it.When you have an urgent request for something that needs to be completed or processed within hours, they find a way and they get you answers.Our daughter and husband are now the next generation to experience the amazing support and service Gary and his whole team gives to all their clients, who they treat as family. That is unique in this day and age!The key to service is anticipating your clients needs, and they demonstrate that to us over and over again.They are all efficient , professional, kind and committed to our changing needs. We will never go anywhere else!Give them a call and experience the best service , knowledgeable guidance and expertise you will ever find.They are the best!Christine and John
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July 2023 by Willie Ellis
My wife and I have been with Gary and his staff for years through State Farm. They are an excellent team. They have a lively and upbeat atmosphere around the office. They are patient and show and nonjudgmental attitude towards us whenever we have to send in late payments or having to re-instate a policy that has lapsed. Gary sends Lisa and I birthdays cards yearly to show gratitude for our service. We recommend this team to anyone looking for a good auto insurance company. They represent State Farm in an excellent way and are a great resource to the company. We are proud to have been with this team for so long and we honor their outstanding customer service. ??♂️??
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May 2023 by ZARIEL Mcdonald
So I moved into a new rental homeWhich require me to have rental insurance for me to even rent from my landlord. However, I’ve been here for 6 months and my basement flooded. It destroyed a lot of personal valuable items to me and my family. I called the insurance company State Farm. And put in my claim for the basement floodingI’ve provided pictures and any other information they needed to confirm the damage is been well over a month. Me and my kids have five outfits apiece to wear it’s taking them so long to pay me off for all of my items to be replaced. Talk about stress with five kids. The communication is not the greatest. I just thought I’ll leave a review so people would have a decision to make before considering using StateFarm don’t get me wrong. Some of the agents are really sweet and professional, but the person that supposed to submit, the claim to pay me is giving me a hard time.??
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May 2023 by Brian James Bond
Best Insurance Office in all of State of Michigan for all your insurance needs!Great Customer Service that exceeds all expectations. They really go out of their way to serve you and value your patronage. I am grateful I met them and Love them for price, service, and execution of completing claim expediting their follow up should you ever need to just to get you back on the road again...
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April 2023 by Maher Al
Good people
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April 2023 by Doug Baker
Been with Gary for longer than I can remember, not going anywhere
