Cricket Wireless Authorized Retailer on 14th John Rd is highly praised for its excellent customer service and helpful staff. Customers appreciate the staff, especially Marcie, for going above and beyond to assist with phone purchases and account setups, making the experience smooth and pleasant. The store is noted for being clean and efficient when handling bill payments. One customer highlighted the genuine kindness of a staff member named Carlos, who took extra time to assist their parents and made them feel comfortable, even joking about going the extra mile. Overall, this location is regarded as the place to go for knowledgeable and friendly service, in contrast to other locations that are less helpful. The staff’s willingness to help and positive attitude make this store a trusted choice for Cricket customers.
I took my daughter to this location to open an account and purchase a phone. Marcie was very helpful and helped us out with a great deal.
January 2024
I went to the Madison Heights location, and Marci helped me out twice, once for my daughters phone ( end of last year) and just yesterday for mine. She went above and beyond on 2 separate occasions and this is the only location I'll be going to, customer service is top tier!!!
January 2024
I paid my bill and was happy to have everything taken care of quickly. Plus they where nice to me and the store was clean
