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July 2024 by King Yazen5
Best tire shop
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July 2024 by Mark Khananayev
I really appreciate Yaz taking care of my car! Did a fast and clean job.
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July 2024 by Matthew G
Best prices anywhere! Nitrogen is the standard for filling here. The frequent sales are the icing on the cake!
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July 2024 by Melissa N
My daughter and I were running errands today with the puppy I’m currently raising for Leader Dogs for the Blind here in Michigan. My daughter asked if she could just run into Costco for a few items and I decided to stay in the car with the puppy since it was a hot day and he was tired from going with us into two other stores. While waiting in the parking lot, my low tire pressure warning light went on. Fortunately for us, Costco Tire Center was able to repair my tire while we waited, and it was only $14! The Costco employees were very gracious and kind and it ended up being a great training opportunity for our Future Leader Dog Puppy. Once again, Costco came through! Thanks!
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June 2024 by Adam Wolf
It was a little bit annoying to have to purchase the tires online to get an appointment scheduled and then having to call in, but after that they got me right in, finished in less time than they quoted, and everything went smoothly which is hard to say at any place I go to anymore
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June 2024 by Gwynfor Carter
First time using Costco tire center and probably the last.
They said they were “unable” to reset any of my tire sensors as they say i had an aftermarket (non-functional) keyfob plus one tire pressure sensor (and then miraculously two) were not functioning.
Neither of these things proved to be correct.
I had the sensors changed in the past 4 or 5 years so i didn’t think there should have been an issue.
The key fob was standard Chevy kit.
I left the store (after talking with a manager) and went straight to Belle tire who set ALL four fully functioning sensors in 5 minutes.
It really comes down to this……. Costco did not know what they were doing and Belle tire did.
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May 2024 by Adam Ewbank
I was a little scared after reading all these bad reviews but my experience was excellent. The employees were very nice and I got my tires changed out in about an hour. Will definitely come back!
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April 2024 by Mary B.
What started out as a simple tire repair turned into 7 days and 4 vists of trying to get my car fixed. I had a serviceman incorrectly fix my car and lost a valuable part. However, with the swift and precise actions of Peyton, Paul, Johnny, Ethan and Scott, I was able to get this problem solved and corrected. These genteman went above and beyond to repair one mans actions and gained a customer for life. I applaud them and their guest service. They need to be recognized for going outside the box and maintaining integrity and character within Costco. Thank you so much and I am very appreciative for your honesty. Well done.
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April 2024 by Andrew Dolenga
The Madison Heights Costco Tire Center performed a seasonal tire swap on my vehicle which resulted in a tire with two large bubbles in the sidewall that were not previously present. This damage could have been incurred via tire impact moving the vehicle or accidental tooling damage. Either way, the damage was reported and documented prior to leaving the warehouse. No immediate action was taken; thus, the damage spread the following day and caused a flat tire. I reported this extension of the damage and the local Costco Warehouse, Costco Regional Corporate, and their third-party insurance denied all liability over face-to-face discussion, calls, and emails. This has left me with over $500 in expenses to cover on my own. I highly discourage others from allowing this tire center to service your vehicle. What was likely just an accident was not disclosed to the customer and denied. The service I received created a hazardous vehicle and unfair expenses. This location provides disservice, not service.
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January 2024 by Kevin Kane
Good but extremely busy, and couldn't get my spare back into the truck (pulley system). Of course when I got home it went up perfectly fine.
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January 2024 by Sara Lee
Great service, reasonable prices.
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December 2023 by Saif
If I could rate this 0/5, I would. matter of fact if i could go lower i would. Worst service ive ever experienced as a member of 10 years this is absolutely unacceptable I purchased tires online which are the correct size for my car, and they refused to put them on because they were the "wrong size". I used their website and their make and model search to pick them out, and they wouldnt install them. after waiting 2 hours they told me to get a refund and get a different set and when i asked for the manager he came out and started arguing with me and threatened to kick me out of the store for shouting when I was civilly asking for compensation because I did not get them mounted nor did I get them balanced and I payed for nothing. By the way taking the tires without installation voids warranty. There was no room for negotiation. Also appointment times are extremely long. -100/5 DONT RECOMMEND DO NOT GO HERE. will not be coming back
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December 2023 by ernie bell
Dont get HIGH and visit this store. first of all, they are busy and mean business. get the groceries pay the money get out, and dont be slow about it. Now, if you do get too high for this fast paced and high intensity store and find yourself lost in all the hustle and bustle be cool and follow these instructions!. try some samples. they are free and plenty.2.if you can hear your own heartbeat go to the fruit cooler. you may be overheating and need to cool down plus its fun to watch people pick out sort,ponder, touch all and eventually decide between 2 or more identical containers of strawberries and then carefully with much trepidation place it in their cart still unsure if they've made the right decision.3. Did you bring your card? check again. I know you showed steve at the gate but you probably already lost it stoney, so for god sakes check again.4. Head to the check out line and avoid self check out. You cant handle it in your condition. besides this is America and you are not putting up with that bullshizz.5load your food on the conveyor belt and give your card to susan to scan your membership.5. realise that you must have dropped your card outside the fruit cooler when you stupidly took it out.6 have a panic attack.7. spend alot of money. the cotco credit card has great cash back rewards but you gotta pay it off every month to make sure you avoid fees.8 DO NOT LOOSE YOUR EFFIN RECEIPT WHEN YOU GET 2 CHURRO A HOT DOG AND SODA ON THE WAY OUT!8. watch out for the Tire center as you head to your car. they honk and backup alot so dont get scared.9. wait in the world famous gas line at costo. second only to the gas shortages of 1973.10. it has been several hours and the dank is waring off. dont forget to pick up the kids from school at 3pm. hope you found the snack isle while you were there and stocked up.
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November 2023 by Alonso Enriquez
Customer service is mediocre at best. Went there last week, stood in front of the front desk for 5 minutes and nobody helped me. Went inside Costco, did some shopping and came back right after, stood in front of the front desk again, and when I was ready to leave, one of the gentlemen decided to ask what I was looking for. I needed to purchase a set of winter tires, and the customer associate's feedback was: "you cannot buy winter tires now, manufacturers don't start making them until later during the year". I drove to Belle Tire on 14 mile and purchased the tires the same day, had them installed two days after. I paid $150 more at Belle Tire, but still better than dealing with Costco's customer service.
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November 2023 by David Griffey
I just called Costco cuz I bought my tires there and I have a flat and said I have a flat tire. When can I come in and they're like well. We're booked for the next 3 days. I said yeah but I have a flat. They don't care. They sign, come in and wait three to four hours and I might get in. Just heads up I have a flat lol. If you have a tire business and you want to take over this industry, just provide a service for people who have flats when they have a flat. Not 3 days down the road. If I find such a place I will report back to here so that everyone else who's getting subpar service will have a place to go
