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May 2024 by kassem ballout
Came in for a late lunch today. It took a second to be seated with lots of commotion, but after that it was a great experience. Jordan waited on us and was very swift. I was a bit hesitant as he didn't write a single thing down, but everything came out just as we had asked and quickly. However, it was a bit disappointing that they were out of quite a few things.
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May 2024 by Cynthia Edge (cynbaby77)
Today My Sister and I went to Big Boys after coming from Downtown seeing Annie. We experienced some unfortunate attitude there but THE MANAGER "MIKE" listened to our issues and compensated My SISTER. THANK YOU "MIKE" FOR THE HOSPITALITY YOU SHOWED BY LISTENING, UNDERSTANDING and CARING ENOUGH TO APOLOGIZE FOR WHAT HAPPENED❤️❤️❤️
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May 2024 by carly steinke
great service, jordan was a doll!
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May 2024 by Lena Bobo
jordan served us and was attentive and friendly. will be back
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May 2024 by Patricia Zimolzak
I was at the big boys in Madison Heights today. Had a big boy and salad bar. The cabbage soup was wonderful. The salad bar not so much. The macaroni salad was not too tasty. The salad dressing where super thick and had no flavor. I had the garlic and oil salad dressing and it tasted like chipotle sauce. No garlic in it at all. Use to be thin and flavorful. My big boy was burnt on the ends yet slightly undercooked in the center. Waitress was super nice and took some money off my bill. Definitely not a good experience.
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May 2024 by S F
The waiter was very nice is the only nice thing I can say. I have not a good experience at this location but decided to just go for a fudge cake. We told the waiter what we wanted as soon as we sat down. He returned 15 minutes to tell us they were out of fudge cakes. You could have told us that when we sat down. The table and booth were filthy.
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April 2024 by Matthew Brown
The friendliest staff without a doubt! But the lunch buffet / salad bar was a bit disappointing; several of the items were low quality and some of the salad did not look very fresh. The bathrooms needed to be cleaned and could use a remodel. The hot fudge ice cream cake was served quickly; it looked and tasted great!
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April 2024 by Shelby Raae
I want to start by saying that our waiter was amazing but the manager was terrible. I made sure before I ordered that they serve fresh strawberries with their waffle. I was told yes. I was served moldy frozen strawberries. I sent it back and was notified by the server that the manager insisted on serving the moldy strawberries although he questioned doing so himself. He did offer to get it remade the correct way but I declined. I asked to speak to the manager and heard her blatantly refuse to come talk to me. I’ve been coming to big boys for years but just moved by his location and I will never come back. My assumption is since they’re doing a strawberry special, they decided to go the cheaper route and start serving frozen. Not worth the money or experience. Get a real manager with adequate training.
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April 2024 by Alon Saadia
I knew I had to leave a review after having Jordan as our server today! He was so delightful, charming, and attentive. We couldn’t ask for anything because he was already on top of it.. such a refreshing experience at this location.
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April 2024 by Diana Hak
I came in to grab some lunch with my boyfriend and Jordan was our server. He had great energy and a lot of charisma. He was very informative about the menu and gave us recommendations as we were a bit indecisive. We really enjoyed our experience here; the food was great, the place was neat and orderly, and most importantly Jordan went above and beyond to give us an enjoyable dining experience. He was super attentive and speedy with the service. We were laughing and joking with him the whole time and we felt very comfortable. Make sure to ask for Jordan as your server when you come in!
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April 2024 by Mark Pyle
Great pie and awesome food
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April 2024 by Billy Bingham
Katy Jo was the greatest waitress ever totally made my son feel special great place and amazing breakfast bar definitely will be back
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April 2024 by redmond scanlan
Katie Jo was our server and she was lovely! And the food was wonderful.
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April 2024 by Kayden Bingham
Our server Katy Jo was the fastest and nicest server can’t wait to come backKid-friendliness: Acts very nice to kids and is very understanding and patient
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April 2024 by Amanda P
Let me start by saying I usually love big boys. I have been taking my kids since they were little and I have fond memories going when I was a kid.I went with my family for late lunch/early dinner. (About 5pm) ontop of half the salad bar still covered in dried up, stale looking breakfast food, the service was absolutely terrible. My waiter, who first specifically told me he wasn’t my waiter, then said he was; took our order and I didn’t see him again for 25 minutes after our food arrived, when we were ready to go. The waiter who brought my food seemed to not want to be bothered by us when I asked for Parmesan cheese for my daughters spaghetti and a cup of soup because it wasn’t at the salad bar(which I ordered) I waited close to 15 minutes before going up to the counter to ask(was brought it a few minutes after that). There were 3 other tables besides mine and he wasn’t the only one. My son’s bun was also ROCK hard, I asked for just a fresh bun - and never received it so I just asked for it to be taken off my bill. As I was leaving they brought out a new plain hamburger (he had a cheeseburger) that I didn’t ask for.It was just overall a terrible experience and I will never return to this location. I could look past all the issues with foods, I know it happens, but the way the waiters handled everything and didn’t seem to care is what ruined it for me.