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October 2024 by DAMON HOLMES
Quoted waiting time was 1.5 hours, because I used a 3rd party to get better pricing, my priority shifted to over 2 hours and now I'm learning it's going to be another hour before they even start for an oil change.
3+ hours for a simple oil change seems a bit excessive but maybe I'm just being punished for simply trying to save money.
*update: (downgraded from 3 stars) I'm here nearing 4 hours, and it's because the manager tried to process new tires and other services without discussing it with me then proceeded to blame my delay on the approval from the 3rd party. This feels real shady
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October 2024 by stand1975
Deal with Damani, he makes it happen.
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October 2024 by Hadi bhutta
Very busy Place, less staff for customers care
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October 2024 by Ravi
went there to get the flat tire repaired. After sometime they just came up with a quotation telling me that tires need to be replaced and the existing tire can not be fixed as the threads have worn out. Not true at all as my car dealer had told me that they would be good for another 10-15k miles but instead of fixing the flat tires, Belle tires just wanted me to get new tires from them! They eventually did not fix the flat tire! Not sure why they advertise that they fix the flat tires for free! total lie!
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October 2024 by Thomas W
Expect to pay ~20% more than the quoted price and inaccurate tire sizes online. They also didn't share the fact that my brakes need to be replaced. The dealership mentioned this when I got my tires rotated last, so I know this needs to be done soon. They basically missed a major safety issue that isn't visible to the customer. I don't trust that Belle Tire is looking out for their customers.
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August 2024 by thomas scheu
Damani was very professional quick in and out
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August 2024 by Renee Salden
The staff were excellent. They were able to get a tire for me and change the tire in a timely manner. I definitely recommend this place
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August 2024 by Gary Landry
Great prices, if you know what you're looking for, excellent service too, if you're in the market for AT tires check out Ironman all country AT tires great prices can't go wrong!
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August 2024 by brian howe
Great service
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July 2024 by Barbara La Brash
Stoped for air. Awesome!
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July 2024 by DisneyP1986 Markye
Super nice and so quick!! I walked in needing an oil change and it was the only time I had to do it and I had to go to work an hour later. They literally got me in and out. Jennifer Miller is a fantastic salesperson. Thank you so much
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July 2024 by Kennedy Wudyka
Very friendly staff! They turned a not so good day into a great day. I really hate having car problems, to be reassured that all was going to be well is what I needed to hear. Highly recommend for any and all tire issues!!
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July 2024 by Robert Simmons
I would like to take time to say appreciate the customer service I received at this Belle Tire. People like yourself makes Belle Tire an awesome company Thank you!
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June 2024 by Lisa Jones
I visited Belle Tire on 14 mile in Madison Heights a few weeks back and have been raving about Jennifer Miller, Team Leader, ever since. She is phenomenal; pleasant, thorough, knowledgeable and super helpful. I am not often compelled to write a review but this occasion called for it. Great job Jennifer - your outstanding customer service deserves recognition!
Thank you so much!
L. Jones
Detroit
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June 2024 by Angela Rakowski
Learn from my mistake. .. Find a place with a basic road hazard warranty or protection of some kind included in your tire purchase. I now know, I can get just that at Costco or Discount Tire. Wish I knew that 6 months ago when I bought 4 brand new tires (Michelin) spent $1300 with an oil change and alignment. Fast forward to today and now I have to replace one out of pocket due to a sidewall puncture because "I didn't buy the protection plan" My fault I guess. I know better for next time.
** Update : They ended up patching the tire.. After telling me I had to buy a new one.. I'm happy not have paid $300 to replace it but now I'm uneasy about the whole situation. For peace of mind I'll take it elsewhere to be checked. I stand by my previous posting of going somewhere with a standard road hazard warranty included in the purchase of your tires. Belle Tire should look into providing such a thing to it's customers. It's not just a good business practice but the decent thing to do.
