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November 2024 by Myriam
Very nice customer service. Evan was very helpful. Thank you!
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November 2024 by Nancy Heacock
Thank you so much Evan Olden for all your help.
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November 2024 by Jessica Robinson
I found a beautiful and comfy sectional from Ashley Store. The associate Trey at the Madison Heights, MI. store helped me get everything together. Beautiful store and great service.
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November 2024 by Dorjan Kulla
It is my second time being here at Ashley.
We had an wonderfully experience at the store the guys at the store help us in very good way i will recommend to all my family and friends.
Everything i have to buy i will buy from this store thank you for your service.
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November 2024 by Brad G
Carvelle was very helpful. Great prices and selection.
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November 2024 by elijah wiater
guy named mark helped me pick out a mattress best for me in all aspects. had the best night of sleep ever last night
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November 2024 by Adam Cole
Second purchase from Mark, and once again he was awesome and very informative. Not pushy at all trying to get the sale. Would highly recommend.
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November 2024 by Donyelle Pressley
When I walked into the store, I was greeted by a young man named Tre, who assisted me in locating exactly what I was looking for all the way to the checkout point.
He was professional courteous and very pleasant to work with. I will be back to buy more furniture.
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November 2024 by Tina Golding-Jewett
Brisa was fantastic to work with. Walked into the store to just look around and ended up buying a loveseat and chair. All of our requests were accommodated and we couldn’t be happier with our purchase. Would definitely shop Ashley again!
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October 2024 by Dally Sac
I wish I could give a 0 star! BEWARE OF THIS STORE AND THEIR FURNITURE. Furniture was giving defective and they have refused to give me my money back. The quality of the furniture is so bad. If you don’t believe go on social media and look up the awful stories that were told dealing with their furniture and customer service. I wish I did, so I hope I am able to help others. Sales reps are just doing their job but be warned that they are trained to lie and leave important details out.
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October 2024 by Sonya Lytle
Dewayne and Evan at the Madison Heights store are amazing. They really may shopping experience great. I wasn't going to go back in there until Dwayne smiled and said come and let's find you what you need. I immediately found something that caught my eye and purchased it. It's smile and patient was what I needed at that moment so for that he gets my Gold Star for customer service. Evan very experience for what he does I was back and forth three times in one day and was getting upset about the back and forth they couldn't complete my purchase. They say three was the charmed I walked in to cancel my order and to go else where, there was Evan saying what's wrong I told him about what I was going through he sat down pulled up my order seen what the problem was fixed it I opened up an charge account got others things and was out the door in 30 minutes. I asked him why he wasn't the General Manager because he's most qualified. So he to gets a Gold Star!
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October 2024 by Lisa VanCoppenolle
Evan and the GM did a fantastic job, we had a fabulous experience!
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October 2024 by Gary Derin
I went to the Ashley store in Madison Heights, and had the pleasure of having a sales person named Natalie assist me. She went above and beyond in her helpfulness. She listened closely to what I needed for a couch to fit my living room space, the type of material and style that I wanted, and had helpful suggestions. I am very pleased with the purchase, and the service.
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October 2024 by Deborah Mobley
Tre was great and always gives me the best service. He goes over the top to help me
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October 2024 by Patrick Bell
Sales and delivery were great. But warranty and purchased extended warranty were a terrible experience of virtual assistants and poor communication. Their warranty service is so frustrating it likely wears most customers out before their claims are resolved. I dont care to do business at Ashley Furniture in the future.
