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February 2024 by Whitney
The old bald head Arabic guy needs to be fired immediately rude as h3l and disrespectful not a good look for 711
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December 2023 by Jamie S.
CHECK YOUR RECEIPT AND YOUR CHANGE! This place is NOTORIOUS for overcharging and short-changing. Absolute frauds and they know exactly what they are doing. Always try to hit people for a $.99 big gulp or give you $1 less change, then say "oh my friend! So sorry it's an accident!" BE AWARE
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December 2023 by Tim Hall
This has to be the most incompetent store and manager I have ever dealt with I feel ashamed that I spend $250 a week at this location not no more tho
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October 2023 by Allure’ By U’Gishia
I don’t care about the location! I care about service and humanity. This guy yup thought I took a photo but instead got a video.First he accused a customer for refilling her cup, that she brought and she said out loud I’m refilling ice, but he too busy watching another lady; he not only tries to charge her .65 but also calls her a thief. She informed him she comes every day of the week. I approach the counter the register reads 1.29 he says 1.39. I say and your a their, I asked his name he lied hence the name tag.Just Shut it DOWN!!
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September 2023 by Jennifer McGregor
I was in there yesterday to get a pop refill and to cash in my rewards for free mini donuts and also to get a few more since they're on sale. The cashier accused my of taking a new cup. I opened my app and chose redeem for one free pack of donuts for three total. The cashier scanned the barcode. I was charged for all three. When I questioned that, the cashier took all the items away and told me to leave, that he had customers to wait on. My overall experience with the 7 elevens I have been to have been positive. I hope this is an isolated incident.
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September 2023 by Jennifer M.
I went to the store on John R and Whitcomb in Madison Heights. The cashier's was rude and unprofessional. He accused me of not bringing my own cup for a refill. He also got upset with me when I questioned why I was being charged for the donuts I used my points to redeem. He took all my items away and told me to leave the store.
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August 2023 by Ken “Happy feet” Crampton
What an horrible place to work at, management are abusive verbally takes advantage of certain employees and shows way to much favoritism, you have one idiot his name is Muhammad he's beyond lazy and dumber as a door nail, yes I've worked with Kiki several times and all I've made some big mistakes while I worked for her I'll admit it and honestly I shouldn't have been rehired as many times as I did, my customers are really cool and great I'm sorry I left them but as some of the customers said before this is a disgusting store they don't believe in team work Kiki likes to make threats with certain staff members I'm banned from the store because I'm speaking the truth about how the store is ran, I'd avoid this place at all cost, Kiki Gill is the store owner and her husband Raj, are clueless about their store yes as I mentioned I made a big mistake when I worked there last year and she's wanting to hold that against me it's cool because the more people know about this store and the idiots that work there besides Ms. Melody the rest of the so called employees are just as nutty as the store owners...
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August 2023 by Chelsea O.
It is 8/16/23 my husband went in to grab me a energy drink coffee. It tasted weird I noticed asap but he said " it's zero sugar " so I brushed it off. Got 3 quarters done & was queezy from how nasty it was. I flipped it upside down and it expired 2 months prior. I guess we should of looked at purchase but you assume employees check the dates prior to putting on the shelves!! The lady did swap it out for a fresh one and was nice but I had stomach issues 3x already within 2 hours of drinking this!!! Awful that I had to be sick all day & lose a day's pay because I'm stuck at home !!! Check your dates man !!!
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July 2023 by Evan Sweik
It’s so stupid that 7-11 doesn’t take empty bottle’s anymore!!!!
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May 2023 by Ken Crampton
I've gotta say the entire staff and management are cool and helpful they do their best to help out the customers and help keep the store really clean,
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May 2023 by Mark Pyle
Store is always closed for some is reason especially on midnights. Then it's closed today again.
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April 2023 by Janet A.
The guy that works there is very very rude. I've never gave him a reason to be rude. I came there with my 4yr old daughter. she wanted chocolate. All I had was bottles and a little bit of change. The guy says we don't take bottles. Now I know you can put a minimum of how much you can except like up to 2$. I had less than that. We live right next door. Thank God target took them. Unfortunately our car broke down so we are walking at the moment. It is what is is. As soon as my car gets fixed hopefully very soon. I will not spend another penny in your store. Thank you for your service. Just so you guys know it's on John r Madison Heights whitcomb and john r....
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January 2023 by Sandra Konja
Just had a really bad experience with the cashier (owner). Employees are friendly but the owner is very rude.
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December 2022 by Gerilynn Arnold
7 - 11 Madison Heights John r. The owner of the store is stressed out. I walked in there one day and nobody was in there I kept saying hello hello. Nobody was in there and left. The workers that have worked there for years are sweet and kind and so am I. 4 neighborhood bullies frequent the 7 - 11 after leaving aggies all drunk and obnoxious. Mitchell goes in there after smoksmoking the profits from the business on John r. The owner of the store is phone harassed by the bullies. I rarely go in there but when I do I love to shake my behind for my reaction. 9/4/2022 a disturbing incident happened after leaving the store. Most likely traumatized for life. The sad part is that 7- 11 really has been robbed robbed throughout the years. Been noticing some signs by somebody that goes by the name Mitchell. Merry Chrustmas to 7 -11 workers. Try to be safe.
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December 2022 by Rajinder Gill
Very friendly staff and always ready to help customers