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“Jennifer is amazing. I went with my two girls and sha has nothing but kind words to say. She knew what I needed and helped me out right away. The transaction was fast and easy.”
8:30AM - 7PM
20836 Hall Rd, Clinton
Shipping Centers
“Elijah is the man that usually takes care of me here. He is really nice and always has a smile on his face even if I have 500 lb of boxes to carry in. definitely would recommend for all your UPS needs.”
“This summer, I began to start selling a lot of my old toys through eBay. I found Pack-N-Tracks and started shipping packages through them once I started making sales. Each and every time, I am treated with excellent service and care. I like that they ship through the 3 main shipping providers. The owner is a genuine and very friendly guy. They have always offered great assistance and even helped me with international shipping which I was new to. Will keep coming here and would recommend to anyone.”
“Jennifer was working by herself July 26th and was able to manage two registers and a ton of customers with zero complaints! She deserves huge recognition for working alone and running a business that's not hers.”
“Exceptional, Helpful and Professional Staff. Everyone was very accommodating. Thank you all for excellent customer care as we had an issue and the staff and manager worked with us to resolve it. You are greatly appreciated.”
“If I could I would give them 10 stars. Absolutely saved us when our car broke down while we were visiting the states. Towed us to the border and helped us out of a real jam after we had waited 6 hours for tow. The lady from dispatch was absolutely lovely. Our driver Dallas was friendly and knew exactly what he was doing. Made a very difficult situation 100% better with their great customer service!”
“I had an issue with an Internet router return. The manager Zia went out of his way to personally look into the issue. The customer service was very nice. I appreciate the personal help he provided.”
“Best place to work!!! The HR team is very hands on and the team dynamic is awesome. I was there for a short time and had to leave due to relocating but if I move back to MI I will love to work there again.”
“First time going to the Postal Shop yesterday to get Christmas stamps. The staff Jackie and Laura were very kind and helpful, they even helped me put stamps on Christmas cards. The store is also very well stocked with a lot of items. Postal carrier Ryan was very kind too. My new go to spot for all my postal needs.”
8:30AM - 7PM
13335 15 Mile Rd, Sterling Heights
Shipping Centers
“Went here to ship a package, first time at this location. Line almost out the door, two young men working, wait was less than two minutes. Greeted with a pleasant good afternoon and a smile. Will definitely be back again. Thanks for a good experience.”
“I have NEVER had a bad experience here. Each person gives you 100%of their attention while assisting you. I won't go to any other UPS store because of the high quality customer service and the multitude of products at hand! Thank you to each and everyone of these dedicated employees! You are most appreciated!!”
“Bottom line: Using the FedEx Onsite location inside the local Walgreens was quick and simple. With offering a place to drop off pre-packaged and pre-labeled FedEx items as well as a location to redirect/hold items at for a limited time, it's a pretty handy service. I am a fan! The Deets: I needed to get a FedEx package sent back to work from home that already had a pre-made label and packaged. In doing research to find out the nearest available FedEx drop/location, this FedEx OnSite location inside the local Walgreens came up. According to the FedEx website description about OnSite locations..."The Walgreens rollout is part of the nationwide expansion of FedEx OnSite, a network of retail locations offering FedEx pick up and drop off services, including the ability to hold packages for up to five business days." Sounded like just what I needed! These locations require that you package your items yourself and print off/attach the label before going to FedEx Onsite. They also can offer a place to redirect and hold packages there if needed instead of your home, for example. Off to my neighborhood Walgreens I went, and found that the process was pretty easy. I walked in and found a metal locker/cabinet just beyond the counter/register on the side marked as FedEx. There is not an elaborate or large scale type of FedEx presence otherwise. A staff member just happened to be standing in front of it at the time and saw the package to send in hand, walking up. She said, "You have something to send out? I will take it for you!" then took the package, scanned the label in with her tracking device, and the transaction was completed. Simple as that. Tracking was done by the FedEx app from that moment on. I had however just missed the only one pickup they apparently have in late afternoon/early evening, so the package did not get sent out until the next day. It reached the destination with no apparent issues encountered. I found using FedEx OnSite at Walgreens easy and quick, I will use this service in the future if needed!”
“Lesa ROCKS!! You have an amazing, hard working, efficient & kind Representative working in this place! 1st time returning goods for my mom. Didn’t realize I was suppose to secure packages (4) & put the labels on. She kindly offered to do it for me with a line out the door! Since I had the time & APPRECIATE that you are Open on Sunday, I graciously took it home & did it the way it should have been done ✅ Lesa you RULE! Keep up the great work that you do, it’s very much appreciated! Treat her well UPS!”
“The place was busy with people helping packaging, answering questions. Took about 5 Minutes to get helped but was taken care of quickly when I got to the counter”
“I haven't shopped in staples for so long.... Where I'm located there isn't a Staple store near by me. But have great deals and helpful employees...”
“I am writing this review in the summer of 2024 and noting that the current staff is much better than the former staff. I have been going to the UPS store regularly for several years. My experience with the former staff was not good at all. The current team that runs this store is very polite and hard-working. With Amazon and all of the online shopping that goes on in today's world, the volume for these workers is very high and demanding. This team handles these challenges far better than any other team I have seen in the past.”
“I don't live in New Haven, but tried out this post office because I'm scared of my local post office in my hometown (VERY unfriendly staff who always yells at me). I was pleasantly surprised to find that the woman who worked there not only did not give me an attitude (first time for that) but that she was actually friendly. Definitely going to take future postal needs here.”
“I am so impressed with this Fed Ex store and their personnel! McKayla, taking the package explaining the process etc (as I rarely ship
Packages) and Jessica when I called with request to tape bottom of box (as I was nervous stuff would fall out) advised that it was already done and wrapped “perfectly” ! They were both so sweet!!! Store is so clean too!!! Will continue to use this store…”
“I have been using the FedEx for about two years now. I’m surprised that the reviews are so low! Every time I go in there (which is pretty often for my line of work) the staff greets me and they are super friendly and helpful. I’ve never had a bad customer service experience with this location. For convenience, I did try to go to the UPS office at 21 and Gratiot but will never make that mistake again! The prints came out terrible the staff was very uneducated and customer service was awful. I’ll stick with this FedEx at Walmart! Again, not sure why the reviews are so low, I would encourage you to go back and give them a second chance because the staff there has been top notch for me.”
“I recently went into FedEx to have a collage picture printed out for my daughter’s grad party and Ben was so helpful! I was so indecisive on what size I wanted, he was very patient and offered a plethora of options. His customer service was top tier.”
“This is conveniently located inside Walmart. Marlene is the hardest working person I’ve seen. She really keeps clients moving. Super kind and nice and explained a few services. Very professional and courteous!”
“The UPS store owner Niko has gone above and beyond in assisting us resolving a claim involving damaged item during transit. The long process would have been even longer if it weren’t for his decision to get involved in a big way. His kind assistance in this matter is very much appreciated!”
“I'm a contractor and waited till the last minute and was out of invoices.kath and lizzie worked diligently to get my invoices completed fast with even changes to them!thank u so much ur awesome!”
“I needed some items laminated. Hillary was helpful with what i wanted done. Lamination was done correctly. Cost was reasonable.VERY happy with the service they provided!!!”
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“Great UPS store. The team is very helpful and polite. This is the only place I will drop off packaged because of the level of professionalism & consistency. Thank you team for all your help!”