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May 2024 by Frank Minnick
Good duds good service.
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May 2024 by Riley Ferguson
I was very excited to take a trip to the Duluth Store on a sat morning which was almost an hour from my house. I had a pair of pants with a few defects that i bought 6 months ago and was going to use my "hassle free garentee" to exchange them. As I walked threw the door i was greeted by a woman named Lois. She said "can I help you" in a very rude tone. I responded "yes maam i have a pair of pants i bought 6 months ago with some defects" Lois said "no way you bought those 6 months ago do you have a reciept" Yes maam i do. When she saw that i did in fact buy them 6 months ago she changed her tune to "thats normal wear and tear" and we cant help you because theyve been washed. I asked if she is not going to stand by the company's "hassle free garentee" she replied NO! I asked for a card so i could call corporate. Lois was rude and gives this store a very bad name. I would have told her that I wont be buying from Duluth any longer however during my call to cooperate they appogized fiercly for Lois's behavior and that they in fact do stand by their policy and gave me an instant refund. In conclusion, This employee is going to run off good customers who love this store. She was combative from the second she saw me and gave deluth a horrible name. I will be buying from Duluth still but never from this store.
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May 2024 by Harold Crow
Dang soft what else yo say
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May 2024 by SW89 **
Love this store. Friendly staff. Comfortable and tough apparel. Good product selection.
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May 2024 by Frances Hanne
They were closed but we love this place.
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April 2024 by Alan S
The store was clean and staff friendly unfortunately I found the selection of men's clothing very limited.... The women's seemed much more extensive
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April 2024 by Andrew Peters
Prices are on the higher end but you get what you pay for. very nice selection
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March 2024 by nina elle
Friendly helpful staffGreat varietyHugh quality classic styles with a slight modern twistPrices range from great clearance to full retailAlso have shoes and knick knacks
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February 2024 by Jane Turner
Just love this store. The people who work there are some of the sweetest and most helpful that I have ever run across!
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February 2024 by J
Headquarters really needs to come in or send secret shoppers in to record the customer service . The woman I dealt with today needs a refresher course in customer service .
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February 2024 by Todd Bone
Was a great store and very helpful personnel. I got lucky and there was a story-wide 40% off.
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February 2024 by A MM
Friendly staff very helpful!
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February 2024 by Chris Michniewicz
Had to do an exchange place is freaking awesome always helpful
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January 2024 by jack olsen
Great and friendly place to shop
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January 2024 by David M
Don't bother ordering anything online 15 days no product then they resent it overnight, then I get an email delayed again I guess they are not shipping anything out
