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June 2024 by Vincenzo messina
Very good service with knowledgeable people,very courteous, polite professionals. Thank you!!
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May 2024 by herb wong
Just stopped by to pick up some road maps for a future road trip.
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May 2024 by Brian Gagnon
Just call the 800 number you're going to get the same service
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April 2024 by Bob Chaska
1st problem. I tried to use my road service when my car wouldnt start about 530pm. Was told towing company would call me within 45mins. They never called. I called back at 630, was told same thing. They never called. I had a friend come and we used towing chains to get my car home. AAA called me at 3am to see if I still needed road service. This is NO joke or exaggeration. It actually happened.
2nd. I get my auto ins renewal by email from my agent. I send him several emails with no response, other than emails saying mine are not going thru. I call and find out he retired... yet I still get emails from him. I ask for a new agent and they say I wont get one. Instead I get a phone # at which there's a pool of agents to help me. I call it and get an argumentative person who wont answer straight questions. Why cant get I get a dedicated agent that cares about me??
AAA ... not the customer friendly company it used to be.
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February 2024 by Gram
Liz helped me today. She was very helpful and knowledgeable. A friendly person who took some joy in helping others.
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January 2024 by Roger J
Do not waste your money, AAA cannot do simple tasks. A simple road assistance call to get a tow in the freezing cold was too much for them to handle. After calling 1/11/24 from 4:45pm to Amanda, Carol, Bonnie, Shannon and manager Keanna, no one could figure out how to help me with a towing. Had to call my own service 5 hours later and AAA still avoiding the bill. They are a rip off and I will spread the word to have people cancel and save waste of time and money. AAA cannot do their SIMPLE job clearly.
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January 2024 by Rob P
Helpful staff
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November 2023 by Kelly McMillen
We needed passport pictures, and we got them for free due to our "plus" membership. Found this out from a phone call I made to the office on Macomb TWP. Nice perk! Thanks AAA
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October 2023 by Lin Teresa
Prompt attentive service , especially road service . Triple AAA never disappoints .
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September 2023 by Mel Butcher
Forever waiting on the phone to talk to someone.
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September 2023 by Michelle Schwarz
I needed passport pictures for my kids. Was able to walk in and get the perfect 2” pictures needed (no cost because I am a AAA member)
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August 2023 by John Sadocha
Always helpful.
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July 2023 by Luigi Mancini
Fast service!
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July 2023 by Panna M.
I had my international drivers permit done. Very friendly lady issued on the spot the license. It was a pleasant experience
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May 2023 by Richard Zealy
Love the idea that you cut the steak and love the French fries and steak ?-8 yr old picky eater review :)
