7-Eleven is a popular convenience store that receives mixed reviews from customers. While some customers praise the friendly and kind staff, as well as the cleanliness and organization of the store, others have had negative experiences. The staff is generally described as wonderful, with the exception of a younger male employee who is often perceived as miserable and lacking in customer service skills. The store is typically clean and well-organized, with one customer commending the "tiny white girl with really long hair" for providing excellent service. However, there have been some issues with the accuracy of the gas prices and charges. One customer reported being charged $125 for $27 worth of gas, though the store owner promptly addressed the issue and resolved the problem, demonstrating good customer service. Overall, 7-Eleven seems to be a mixed bag, with both positive and negative experiences reported by customers. The staff's friendliness and the store's cleanliness are highlights, but there is room for improvement in customer service and pricing accuracy.
Come here all the time the girls are always wonderful employees the younger guy on the other hand has some costumer service skills that needs to be adjusted he always seems miserable see I greet him doesn’t say anything nor when I told him to have a great day. Seems off
July 2024
Came for the free slurpies after work but they had a hand written note that free slurpies were only from 11am - 7pm. We ended up buying them.Quite disappointing since the kids were excited and looking forward to the day and free slurpies.
February 2024
I love this 7-11 on Gratiot and Hall Road. The staff is so friendly and kind. The store is always clean, and the coolers are very organized.
