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March 2024 by Anna C
I came in on crutches trying to return two very large packages and Krissy and Suzy (UPS driver) were the best! They helped me make sure my package would work to send, carried it in, and sent me on my way! Top notch customer service:)
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March 2024 by Robert Michael Walker (Agent Walker)
The staff is always friendly and awesome at this location. Especially Christie and Dianna. They prefer to talk to the customers and are always so freaking friendly! Greatly appreciate them!
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January 2024 by Kimberly Khronic Queen
Great store great service and great people especially Christie! Susan is cool too truly a great staff including the owner! I drive far to come here.
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December 2023 by Taylor rae
Honestly used to love coming to this UPS. but today I do not, maybe have employees do their job instead of pointing to the self kiosk station when they aren’t helping ANYONE. When you have a bunch of returns the kiosk is overwhelming and confusing, when someone doesn’t want to go to the kiosk you should be able to help. This was the worst service I’ve ever experienced at UPS.
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December 2023 by Molly Wawro
Great place. The owner came out to assist when a line was forming. I unexpectedly needed a box to send back a return. He got an extra one from the back for me, free of charge. I didn’t have any tape, so he also taped it up for me also free of charge and then assisted me in my return. Great customer service, I was very thankful for his kindness when he could have just tried to make a couple extra dollars.
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December 2023 by A Garske
Krissy is great! I had three different Amazon returns that required three different ways of returning. She was super patient and helpful when I forgot to bring a box for one of the returns. It's a cute, clean location with super friendly staff!
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December 2023 by Summer Herkimer
Krissy helped me out today! I came in with an annoying amount of returns! She was very patient with me and they did not Nickel and dime me for the every single thing I needed like other ups store have. I only come here. They are the only ups store I will go to!
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December 2023 by Victoria Arnett
I had a pain of a return for Amazon. Krissy at the New Hudson UPS went above and beyond to help me. I truly appreciate all her kindness.
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December 2023 by Elizabeth Cey
Chrissy was super helpful and went out of her way! I wish there was a lot more people in the world that show acts of kindness. Thank you!
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October 2023 by Felix
I have visited this UPS store multiple times to get Power of Attorneys notarized, and I am consistently impressed by the quick and professional service provided by the staff.
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September 2023 by Robin R
Best UPS Store in the area, always friendly and willing to help.Singh, just a good person to talk to, always take time for every person.
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September 2023 by Mike Glisson
Singh was very kind and took my return for Amazon at closing. He allowed me to send him the qr code and promised to take care of it first thing tomorrow morning.and send me the text when it was done. Thanks Singh you saved me from making another trip.
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August 2023 by Sue Galeas
Stopped there around 9:20 am to send a package I needed to mail today, and they were closed. Even though web says they’re open. I normally don’t have any problems at this location. Always very helpful
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July 2023 by Brittney Ogrady
I love this ups Store! The staff is so friendly, and when I say they're patient I mean it. I come in every few weeks with ALL of my Amazon returns, and a lot of them!! They are so kind and professional ? THANK YOU GUYA FOR EVERYTHING. I hate doing returns, and they make it so so much easier for me!!
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July 2023 by Jeff Koshko
Singh was very helpful. I approached the store right after closing with my arms full of packages, instead of closing, he stayed open and processed all my packages. Now that is GREAT customer service!!!