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July 2024 by Sierra Duncan
Jessica at checkout is an absolute rockstar! Handled about five different customer tasks at the same time with A+ service skills and kindness. She is a solid 10/10!
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July 2024 by Essential SQL (EssentialSQL)
Not a good place to purchase LP. I waited ten minutes for someone to open the gate to help.
I felt like I was raining on the cashier’s parade by asking in the first place.
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July 2024 by Joseph Pasko
I recently visited the TSC Store in New Hudson, and I want to give a special shout-out to Matthew. We needed a hard-to-find mower deck part that our local TSC in Howell didn't have, but New Hudson showed one in stock. Despite the hot, muggy weather and the 20-mile drive through expressway construction, we were determined to get the part.
The store was bustling with activity, and though everyone was friendly, they were busy with load-outs and customer checkouts. After unsuccessfully searching for the part myself and struggling with intermittent internet connectivity, I went outside to take a screenshot of the specific part I needed.
After waiting for a bit, I finally met Matthew. I showed him the screenshot, and he immediately entered the SKU into his handheld device. Instead of the usual "the inventories might not be accurate," he confidently said, "I know where those are located; follow me!"
Matthew didn't just point me to an aisle; he led me directly to the bottom shelf and handed me the part, saying, "Here's what you're looking for." He then asked, "What else can I help you with?" I replied, "I'm good."
Matthew, you made my day. Your exceptional customer service turned a hot and crummy day into a bearable one. TSC is lucky to have you. I don't know what they're paying you but it isn't enough. Thank you!
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July 2024 by Miss McHale
Pam, the store manager at the New Hudson location was awesome to work with. Very helpful and patient. Made our large purchase so easy. Matthew was very kind and helpful as well- how refreshing these days!
The next day delivery could have become a nightmare but Katie from the delivery company was equally helpful and informative! We will definitely make the drive to this specific store in the future, even though we have one a few minutes from our home. That’s how impressive Pam, Matthew and Katie were to us.
Thank you
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June 2024 by The Forever Forneys
Hands down best customer service ever!!!!! Not only were they kind, but super helpful and walked around the store to help us find what we needed for a unique project! We will definitely be back for all our lawn and animal needs!!! Thanks for the great service and ideas! Highly recommend!!!
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June 2024 by Melissa Ginopolis
NEW HUDSON, MI location is the BEST!!!!
All employees are friendly, extremely helpful, knowledgeable & super helpful. This location will not disappoint. I have placed many in store & online orders, always quick shipment.
I love the rewards program; rewards dollars, free 24 hour trailer rental, free delivery & much more!!!
My go to store for everything!!!!
Melanie, Elizabeth, Pam, Lori, Renee, Bobby & Cinco & all other employees that I cannot recall names…..DESERVE A RAISE ??????
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April 2024 by Mona Shields
Elisabeth is very knowledgeable about baby chicks. I have been to several of your stores and have never had anyone know the information she does. Hopefully she is there for our next round of chicks/or ducks.
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February 2024 by jack b
Clean store. Employees are friendly and helpful. Surprisingly excellent selection and prices on Carhartt and similar brands. The store name is misleading as there are several every day items at great prices. I would skip the big box stores and try the convenience of TSC, you will be glad you did.
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December 2023 by Kristine Charter
Picked up order rain barrel wasn’t cleaned and water empty out mess should of been clean and ready was curbside had to go and get and clean for 140 dollars I will shop elsewhere
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August 2023 by Stanton Whitehouse
Good price on Bird seed.
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August 2023 by Tyler Deshaw
Clean and nice
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August 2023 by dominic swider
pollutes earth w that unnecessary flame
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August 2023 by Gary Brewer
ok for Tractor Supply
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May 2023 by Ken Lewis
Short staffed , the staff there didn’t know anything about their store , they don’t know anything about anything in their store , the item their website that said was in the store that I came to get wasn’t there , I’ll call next time or go somewhere else
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November 2022 by Ron Lockhart
Loved it the head what I needed with a very trained knowledgeable and helpful staff
