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April 2024 by Mark H.
Won't go anywhere else. Great service. Great advisors. Third set of tires through this location. They play it straight- no games. Michigan potholes have taken me out twice. Both times they got me back up and running very quickly. Today- after the most recent blow out- bought 4 new wheels and tires (no pressure, just made sense to switch from low profile). Price was great. I went from the tow dropping off my car, to picking it up with 4 new wheels and tires in less than 2 hours (including phone time to go over my options).
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February 2024 by Gunner The Tracking Hound
Ex Belle tire customer here. I finally came to my senses after 3 terrible services in a row at Belle tire in Hartland. These guys were friendly, too the point and pit crew fast. You guys just gained a family customer
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February 2024 by Chris Fenn
They were able to get me in right away which was great but they forgot to tighten the lug nuts on my passenger front tire. Thankfully I caught the error when I did my brakes before anything serious could happen.
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February 2024 by James Ward
Great service and the team was very efficient.
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February 2024 by Amanda Shafer
This location is much better than Brighton! They are actually helpful ?
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February 2024 by Madison Konrad
Got me in and out without an appointment in under an hour! Everyone was very helpful and kind, definitely made the experience great!
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February 2024 by Dan DeClerck
Tires ordered the day before, mounted in about an hour.
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February 2024 by Ariana
Always amazing service - speedy and with a smile. Andrew is the best! So polite. Thanks for fixing up my tires! :)
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February 2024 by Justin Jackson
If only having an appointment meant your car goes in the bay at that time.
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February 2024 by Tina A
I’ve used Discount tire for years, this new system of routing to a call center who cannot help you is ridiculous. That your call center reps have no ability to reach your stores to talk to an actual service center person is ridiculous, that I cannot speak to someone who has my vehicle in their possession without a tremendous amount of work. This is not what I expected after years of great service from your stores, and has me questioning if I will continue as a customer.
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January 2024 by jim
Our go to place for tires, we have been going there for years
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January 2024 by Ash Lee
They are very nice approachable and have a nice conversation and give you details and explain to you what’s going on with your tires instead of just trying to rush you out of there like a lot of places do now it’s hard to find quality service, but they know how to do it, right!
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January 2024 by Chris Jacobsen
Always friendly service at this location. Always free inspections for current customers. And free tire pressure checks.
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December 2023 by Kimberly Burbank
Great service and great staff! I really just wish they had quoted me the time properly, I called ahead and then waited 2 1/2 hours instead of the hour to hour and a half I was quoted when I got there and was late to work. They did their best for what they were able to, and there were quite a few people in line….. but the tires were prepaid! Although I should’ve told them I had to be to work, I just accepted the quoted time and waited there, and they did help me out with borrowing a block for my phone charger so my phone didn’t die, therefore, 4 stars.
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December 2023 by Lisa Follmer
Wow! Amazing customer service by Andrew. Went to the shop to repair flat unfortunately the brand new tire that I purchased back in the fall had to be replaced, unrepairable. Fortunately for me I bought their warranty and the tire was replaced for free. Buy their warranty people, it’s a no brainer especially how much that goes on with our roads, etc. Here’s where the manager of the store, Andrew shined, the tire had to come in from another store, somehow the delivery failed earlier that day. When I went to the store for the second time because they had to bring the tire in I was a bit frustrated to find the tire was not there needless to say but to add to it I had an emergency going on at home with my son. They said can you come back later this evening or they would be willing to do in the early morning the next day so I could conduct my business travel with ease. I left fairly upset due to my son with no decision made other than call me when the tire is in. I get home and handle my emergency, no sooner I get a call from Andrew from the store asking if it would be ok for him to come to my house and replace my tire! He had personally went out to the other store to get the tire and hand delivered and installed the new tire! Blown away on how he handled the situation. Thank you for the customer service and most importantly in making it right and safe for me to travel for business today. I am so grateful for your help.
