-
February 2024 by J.
Reliable power at great rates with a growing percentage coming from renewables (mainly wind)! Also check out their smart t-stat and appliance rebates!
-
January 2024 by Cjb Williams
Drivers keep high beams on when there are oncoming traffic with the company vehicles at dark.
-
March 2023 by Billie Lemere
This is The Only power company there is. Therefore, the CSR are Not customer friendly. Snyder, nasty attitudes by people who couldn't cut it where there is competition. They don't answer questions, IF they answer the phone. That's almost as rare as a Unicorn sighting. It's unfortunate, these are the 'local faces' of Consumer's Energy.
-
March 2022 by andrew molina
They do not care about they’re customers or they’re custom service. My bill randomly jumped 100 dollars and when I called them to find out why they basically said “screw you pay us”. I asked them to check they’re equipment and they sent me a letter saying I’m not eligible for that service. I am currently seeking other services and I DO NOT RECOMMEND anybody use consumers energy!!
-
March 2022 by Troy
For a company that is supposed to provide power they dont. Any light rain,wind, or even no reason at all and the power is out for days at a time. Save your money buy a generator or solar panels they would be more reliable even with cloudy weather then them and it would probably be cheaper
-
March 2022 by jim pelfresne
Power went out on a Tuesday at 10 pm. Consumers say our power will be out for 6 days?There are no wires down or trees down for several blocks? Very poor service from a company that prides itself on customer service.
-
March 2021 by greg greiner
I would like my own cut out for the line to my house we have trouble with the east side of the line that is tap off of Northern dr in Pentwater it is the second time in 7 days
-
March 2020 by Jordan Phillippo
They dont ever answer the phone. We loose power all the time. It is terrible.
-
March 2018 by RomperStomper231
Power resored within 3 hours of outage more than 5 times thank you.
