-
February 2024 by Fluffy74
Very friendly, got in the door 2 hrs before my appointment. Slept here over night near end of the building (oked through receiving) great experience here
-
February 2024 by Stephen Barancik
Appointment time 8am. Arrived 720am. Docked at 730am. Empty at 845. Floor loaded at shipper. Very fast unloading. Great people. Thanks
-
December 2023 by Travis Fly
Worst experience ever. I buy material nationwide from all suppliers. I’m also a big name in the social media scene for moving and storage. I am posting my experiences and will take all my future business to other suppliers. I expressed all of my concerns up front to Jody in customer service, prior to placing my order. She told me they’d have material ready to go. As soon as I checked in, they’d have me get to a dock and would get me loaded in a reasonable amount of time. Since this wasn’t true and my card was run so many times, my card was flagged for fraudulent activity. My company is based in PST and I had to wait until 8 am pst to have it turned back on. Finally, 11 am est, she said to pull around to dock 1. It took nearly 40 minutes from that time to get my material brought out to me. I’ve got an irate customer and 3 laborers that have been sitting on my clock waiting on me. All approximate start times were based on ball park numbers by Jody. My customers and laborers knew they could be a variance. I was at least 2.5 hours behind schedule. Once a customer is upset, it’s hard to win them back over. So thanks for nothing, Victory. Not to mention, I have never paid these astronomical numbers for material.
-
June 2023 by NGA express
Check your appt times and wait for hours to get unloaded , you will lose your next load if it is close in time.
-
May 2023 by xan517
Staff seem nice. Waiting over an hour for a couple pallets isn't so nice.
-
February 2023 by James T. Sanders
Awesome custumer service
-
December 2022 by Japan Kyoto
Awesome people work here
-
December 2022 by Jay Canada
Huge company, polite customer service
-
September 2022 by Just Alex
unorganized for load or unloading, nobody don’t know what happened inside
-
July 2022 by M. H.
Worst place to deliver to they’re really slow they unload you like turtles my appt is at 7:30 now it’s 12:00 pm and nobody has unloaded anything yet
-
June 2022 by Justin Brown
Refuse to pull orders until you are there, even though the lady on the phone said they would. Waited outside for a half hour before someone returned to give direction. Once they started to pull the order there was zero urgency and took forever. Horrible horrible customer service when you are loading companies who actually commit to and attempt to keep a schedule.
-
June 2022 by Al Al
Awesome people work here
-
May 2022 by Mo Hurin
I called an hour ahead to get the order ready, but they won’t pull it out till I call again and tell them that I’m outside which I understand !! But it took them over an hour to pull it out this is so ridiculous and not caring about customer’s time !! I will never come back here again ! I’m hoping the manager will see this and work something out with all other customers so they don’t lose more customers or contracts !!!
-
December 2021 by Kevin Butler
Unloaded 30 minutes.
-
September 2021 by bryan kelly
What's the point in calling in a order,if they pull it when you call them to let them know you are there. Time of my life I will never get back. Very poor service!!
