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December 2023 by R Y
DO NOT DO BUSINESS WITH THEM!
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July 2023 by Kayla Fuller
This is the WORST COMPANY to rent from ever. If I could give them zero stars I would.From the very beginning they do not address problems, return calls, etc. Went DAYS without AC while I was 9 months pregnant, had raw sewage floor our hallway (again, while I was 9 months pregnant), multiple times had sewage coming out of the toilets, sinks, and bathtub. They sent the same company twice to check it out who were extremely unprofessional and made inappropriate comments to me about myself and my fiancé (again, you guessed it, 9 months pregnant). Not only that but additionally I have a toddler in our home as well. Multiple power outages and our heat went out while I had my toddler and newborn in the home, took them days to acknowledge and send someone. We’ve had to rent hotel rooms and stay with our parents due to unloveable conditions at times. I’ve called their office multiple times in a row for them to not answer, call from someone ELSES PHONE and they answer right away. My fiancé went to their livonia office in person one day during normal business hours (not lunch time), there were cars in the parking lot and the doors were locked and they refused to answer. He left and went back to work and called them from his work phone and they answered. Extremely shady, they do not care about their tenants, and the office manager TIM YOUNG appears to really enjoy dodging phone calls from upset tenants! It has been over 30 days since we’ve moved from our unit, no one will answer regarding our security deposit. STAY AWAY FROM RENTERS WAREHOUSE.
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July 2023 by brendon purkiss
Absolute joke of a company we had raw sewage back up multiple times it would take them days to get plumbers out no body answers the phone or even bothers to call back I have never taken the time out of my day to leave a review but this company is extremely shady and odds are we will never see our security deposit back
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September 2022 by Mark Jackson-Palmer
Wonderful business
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September 2022 by Nikki
We have used Renter’s Warehouse in 2 other states for years and never once had an issue. This location had been TERRIBLE. We can’t get a response to our emails, our phone calls, anything. Rent is paid on time by the tenant and then never posted to our account. We have to call every month and the past few we can’t get anyone to reply. So here we are on the 25th of the month and no response and no rent money. This is the worst property management company we’ve ever used.
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July 2022 by Rafael Alfaro
if you are a renter, stay away from renting any of their properties. You will save your self a lot of aggravation.
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May 2022 by Hank Rearden
Very helpful company. They have undergone changes like all companies due to covid, and processes and communication were troublesome but have been turned around. Thank you for the work you do in managing my properties!
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March 2022 by Bobby Schroeder
Do not use this company. As a property owner, I contracted with them for 5 years- as of the last 2 years they have stopped replying to emails. Neglected repairs on the property. Ignored my calls and emails. Ignored the tenants requests for help. Owners and Tenants, beware.
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February 2022 by Jay D
BEWARE!!!!!! Jamie and Tim are professional liars and scammers. They will not do anything for you after you have signed the lease/contract. Your home could burn down and they will still not respond. They don't know how to run a company and need to be reported to the IRS for an audit and to the BBB for pulling all these scams to people. Just look at all the other reviews. I repeat, no matter how much you think you like the property - DO NOT GO WITH THIS COMPANY!!! They will be reported and investigated!!
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January 2022 by Cole Kee
Horrible service, can't get anyone to call us back and they are depositing money in the wrong accounts.NEVER USE THEM
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January 2022 by Duane Brown
Never would i ever rent from them our kitchen needed a bunch of repairs the floor tile was lifting and the counter was separating from the wall we reached out many times but no repairs were made and the dishwasher wouldnt empty all the water and would stay rancid do not recommend jamie fry will look you in your eye and lie thts all they were good for
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January 2022 by Nicole Crenshaw
Beware! Do not rent from this place. Distasteful, Disrespectful, they will forge your signature. Jaimie Fry and partner Tim are LIARS! One star is too generous.
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November 2021 by Nikki Whitehead
We have used Renter’s Warehouse in 2 other states for years and never once had an issue. This location had been TERRIBLE. We can’t get a response to our emails, our phone calls, anything. Rent is paid on time by the tenant and then never posted to our account. We have to call every month and the past few we can’t get anyone to reply. So here we are on the 25th of the month and no response and no rent money. This is the worst property management company we’ve ever used.
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June 2021 by Brisbois Group (TJ MOVES YOU)
I've been working with and referring clients to them for years. Renters Warehouse is a great choice in Southeast Michigan for property management. I've heard many horror stories from owners around the world about other managers, but I've heard none of that about Renters Warehouse. All positive reviews seem to be posted by their clients and business partners.The negative reviews I see here are from past tenants or applicants who simply looked for someone to blame. Keep doing a great job RW!
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December 2019 by Alecia Hansen
Everyone over at Renters Warehouse have a true passion for what they do. They genuinely care about their renters and owners. Some of the best money I’ve ever spent. Samantha McKinney and the whole team work around the clock to make sure your needs are taken care of promptly. Can’t rave enough about them!
