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October 2024 by Jordan Hearst
Joe was super patient and a great help throughout the buying process. Sold me on a great car when they didn't have exactly what I was looking for
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October 2024 by Brian Arbuckle
Always good service. Techs are very thorough. Service Staff is exceptional
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September 2024 by Marcus Pearson
Outstanding service
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September 2024 by AMJ J1980
Next level customer service!
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September 2024 by Cate Thomson
Service is done right the first time. Wonderfully helpful staff keep you moving and have a great attitude at whatever life throws their way. So grateful for this team of great folks!
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September 2024 by Pat Gambril
Ken scheduled service appointment for 2012 Volkswagon Eos and Paul handled request inspecting alternator as battery not holding charge. Both encounters were very professional and prompt, courteous service provided. Battery found to be defective and replacement suggested as Battery under warranty. Thank You for prompt, reliable service. You guys ROCK! Patricia Gambril
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September 2024 by Crystal Reynolds
Excellent customer service. Would take my vehicle here again as well as refer people to this dealership. Very friendly and efficient.
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September 2024 by Anjali Chhabria
Maher was our sales person and he was very professional , polite and calm and made the whole experience very joyful and comfortable with no pressure whatsoever . He worked with us as we were so indecisive as to what test drive and what to buy and through all of it he was very sweet and mature way beyond his years. We were very satisfied with the whole experience and walked out buying a car !!! Oh and his manager Jose was very helpful as well . THANK YOU GUYS !!!
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September 2024 by Thomas Szymanski
Livonia Lafontaine Service & Sales teams are awesome and treat you like family. From Neal in Service to the Jose brothers in management and Jamal in Sales. They are a great team.
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September 2024 by Sheetal Patel
Great team!
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September 2024 by Abhinav Ramajayam
Good experience, great customer care
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September 2024 by Gregory Bloch
My service tech Paul was polite, knowledgeable, and went the extra mile for me. I had a really good service experience.
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September 2024 by Matt Mierzejewski
Great people, great service! Always a pleasure to deal with!
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September 2024 by Too
This was a VERY expensive oil change at $110.00. This is unheard of for a basic sedan. Granted the very friendly and professional service advisor - Matthew Tapin - offered a 10% coupon, it's still too expensive. To make matters worse the next day I receive an offer from them for a $49.00 oil change. It makes me question if their pricing isn't arbitrarily high along with gouging practices. The pandemic is years in the past and oil prices haven't been consistently exhorbitantly high. So why the almost 100% price increase? I dare not go back for additional service and maintenance for fear of having to use a rideshare to get home because I can't afford to pay for auto services.
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September 2024 by Susan Kennedy
Made an appointment online. Didn’t hear anything for two days. Called and found out it wasn’t yet diagnosed and they didn’t even know when it would be diagnosed. Car was there for 2 1/2 days before being diagnosed. Took a 1/2 day to diagnose. Nobody ever called us to tell us that it was done. Received a text message to see a video about the diagnosis happening. Video Cut off at the beginning with no information communicated.
