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September 2023 by Telecia Smith
Very poor communication
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February 2023 by Byran A
I moved out of their home in 2022 and they never sent my security deposit saying I dropped the house key off 2days late. And that was after I discussed dropping it off to them. The lady was very racial and told me shes going to say I tore the house apart so they can keep my deposit for damages. Its been a year I never received anything regarding damages (that didnt exist) my deposit, pictures of damages or nothing. This place is very unprofessional and they will scam you out of your deposits!
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December 2022 by Kita Cold
How long before they come out to do inspection ? My application been processed and I’m looking to move asap Before the holidays I’m tired of sleeping in my car
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November 2022 by 캐리
So this is my 2nd review from my updated one. I was at that point without heating and cooling from Aug. 2022 it is now Nov. 2022 and I still have no heating in the home I'm in! My rent is paid! Always on time!!!! Never been late once! Never been behind once! So I do not understand why that at I am still without heat 4 months now?Whatever you do just don't rent from this place it's bad! If they could fix things in a timely manner and you was able to speak to someone (as I write that I laugh because that's the whole business of a management company) but they can't get their act together. Oh and last year Christmas Eve my heating unit went out as well and I had family in from around the country. We was without heat for the next month then too. I thought it was the holidays so I gave them grace and didn't write a review then. They had someone come out and "fix it" they never said a word to me and left. I thought they was going to get the part. No, they just left without fixing it and told proway they did so then I had to put another work order in letting them know it wasn't done and I was still without heat. They need to start getting companies out here that ain't the cheapest that will do the jobs right the first time. That way proway don't keep getting the same work orders over again. Nobody show be living like this...
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November 2022 by Carrie Smith
So this is my 2nd review from my updated one. I was at that point without heating and cooling from Aug. 2022 it is now Nov. 2022 and I still have no heating in the home I'm in! My rent is paid! Always on time!!!! Never been late once! Never been behind once! So I do not understand why that at I am still without heat 4 months now?Whatever you do just don't rent from this place it's bad! If they could fix things in a timely manner and you was able to speak to someone (as I write that I laugh because that's the whole business of a management company) but they can't get their act together. Oh and last year Christmas Eve my heating unit went out as well and I had family in from around the country. We was without heat for the next month then too. I thought it was the holidays so I gave them grace and didn't write a review then. They had someone come out and "fix it" they never said a word to me and left. I thought they was going to get the part. No, they just left without fixing it and told proway they did so then I had to put another work order in letting them know it wasn't done and I was still without heat. They need to start getting companies out here that ain't the cheapest that will do the jobs right the first time. That way proway don't keep getting the same work orders over again. Nobody show be living like this...
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April 2022 by Bill Causey
You'd have to be really desperate to move into one of these houses. I reported a roof leak last winter, the water leaked on my bed causing black mold. They never fixed the issue so when the snow melted this year, my bed was completely drenched. They took weeks to fix the leak (they threw a tarp over the roof) and refuse to pay for a new bed. I went about 4 months with a power outage to half the house. There's an obvious oder of mold in the walls and they won't acknowledge it. They are a nightmare.
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December 2021 by Will Z.
Have 3+ years dealing with Strategy Properties and it has been mostly negative. The 3 homes we have purchased were not turn key ready. Lead inspections were not properly completed and each property came with issues that were mostly not address properly. As a result costing us 10s of thousands to repair and get them compliant. On top of that their now shutdown property management company Proway was a disaster to work with. Taking up to 8 months to find a tenant for one of our properties. I would not recommend this company in any way. I will have a full detailed post of my experience of bigger pockets in the coming month.
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September 2021 by Latoya Bowens
Omg John is the best very professional and always on time and get the job thanks John
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September 2021 by Tony Bradford
Duran did a good job and I was satisfied!! Also, he was very professional.
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September 2021 by Brenton Gavin
Very professional and experienced if you get a chance to work with Kandie she will go above and beyond for you!
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September 2021 by Craishanda Pitts
I hate the company, I go in the website request for Matience it’s takes months dozens of phone calls, you have to go off I order to get something done, when rents due you get a thousand emails I feel like the house was poorly painted and put together my son bedroom door almost fell on him he’s 3 mind you the vent upstairs in my room the vent came off and my 3 years old almost cut his pinky toe off.! I called still hasn’t been fixed my door came off it was fixed a month later after I called my hand rail going up my stairs came fell off ! But when John r Came today sep302020 he was very kind, fixed my problems well what he could and very very polite .!
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September 2021 by Tammie Burnett
John R was helpful
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September 2021 by Johnie Ankton
Property managers at this company I'm not able to get anything done my property manager Monica has not completed any of the work orders that I've put in the two guys John and Eric that came to my house today we're very professional and did everything they could to resolve the issue Monica on the other hand is not doing her job to keep this property up I've been in this house for almost 2 years trying to get things repaired wish I could talk to the owner of this property to resolve my issues
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September 2021 by Lakeitha W
Do not rent from this company! I waited 7 months for move in repairs. Any other repairs needed the minimal wait time is 2 months literally. No one
Return is your car and a timely manner they’ve lost rental payments. The basement constantly floods and I have to wait days even weeks to get the repairs done I’m currently waiting on someone to return my phone call for five days ago about a flooded basement
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September 2021 by Tiffany Owens
John and Eric from maintenance came and took care of me like they promised they would. They were so productive and professional. I would recommend them to anyone I appreciate them so much! Thanks guys!!!
And Kandie Gavin has came in and made all my worries go away! She’s so polite patient and she keeps her promises! If I could give her a score out of 5 it would be 10! Amazing person I’m so happy to have her in charge! Thanks Kandie!!!!!
They did it again! Saved my life with tub of mine! It was dry and peeling the first crew didn’t such a good Job John and Eric came in did it the way it’s suppose to be done by stripping it and re-glazing it! I can’t say in words how much I appreciate them! My tub looks brand new! It’s feels so good on my feet! Lol thanks again To you too Kandi!!!! I’m beyond satisfied! I’ve uploaded the pictures of my tub if anyone wants to see it on their website....
