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December 2023 by Felisha G.
Self wash was very disappointing. I have a standard poodle and I thought I'd give it a try there. The water was ice cold and there was no way of making it warm, I told a staff member and no one helped. The blow dryer is a joke! My poodle has a lot of hair and that wasn't drying anything, it couldn't even blow dry my hair if I wanted it to. We left with her soaking wet and very upset
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September 2023 by Jared Seguin
I absolutely love this pet store! Best products and best staff. Thank you to Hailey patiently helping me with my dog food section for my allergic dog. Super knowledgeable staff all around. Steve runs a great ship at all his locations!
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August 2023 by Jenni Wyszynski
Staff is very helpful and respectful. They also have a volunteer program that my daughter volunteered a couple years ago there and she was able to take care of animals with their help. Wonderful place great prices as well. Hope this is helpful
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August 2023 by Samual Evans
Makes me smile to see Westland get such a nice animal supply store. It's locally owned and operated, and the staff couldn't be nicer. Honestly check them out for all your animals needs!
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July 2023 by Brian Ashley
We’ve been here 10-12 times over past couple years. Lately it seems management is losing good controls. I know they’re too sharp to allow this to become the standard.Our experience on this occasion finally pushed us over the edge. We operate businesses and truly know the challenges, but serious commitments to training can prevent a lot of what we experienced.We came to bathe our two small dogs.Leashes that attach to dog and railing on back of tub all have broken snap rings on at least one end and ours were both broken on both ends.Three people standing around in back of store at 4:15 on a Saturday or Sunday and an older female employee at front counter, all just chitchatting away as if store is all set, as it should be.When we paid for two baths we were told to use bath 1, the clean one. It had not been cleaned. 2 appeared to have been, so we started to use it, but a staffer said“let us clean both of these”, so more waiting.Towels all wreaked of something sweet but very fowl. Hard to believe they had been washed since the last use.Loose 110 outlet for heater that won’t turn off. Had to unplug it by grabbing body of it with one hand. Managers job is to manage the people doing their job and consistent training of them.
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June 2023 by Cody Kafer
I’ve always loved and supported Premier Per supply, because they are local Michigan grown business and they offer the highest quality everything. I’m always grateful for their customer service and super nice employees. Kyle took care of me at the register today and was so sweet and efficient. Taking the time to chat and ask questions about my “kids”. I just wanted to acknowledge that. Working in the service industry is hard and that kind of curtesy and customer service experience is hard to come by. ??
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June 2023 by J Inman
Always great prices and fantastic staff on hand! I love how they give us free treats for our dogs every now and then. ?
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April 2023 by Jillian D.
Took my dog here after her vet appointment. Figured as kids, we got McDonalds after our doctor appointments so hey why not take my kid/dog to Premier Pet. She picked out a raw beef knuckle bone and 2 bags of Red Barn - air dried dog food. We got a coupon from the nice Red Barn representative that happened to be there and she gushed over my Standard Poodle girl. Red Barn was a bit pricey so we are using it as a food topper/treat instead and we are really loving our meals.Also, the service was fantastic. There was plenty of helpful attentive crew there and they even filled out my coupon for me at check out so we could greet the other standard poodle pup that just walked in.
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April 2023 by Amy Weaver
The selection at this local business is unparalleled. However, their knowledge and service are what really had me eager to come back.
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April 2023 by RSW
Really nice staff. Very helpful. Selection of product amazing. Love the dog wash area. Great smelling shampoo and conditioner make the dog hair so soft to the touch.
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March 2023 by Kai Brodersen
Wide selection of food brands. Competitive prices and rewards keep me coming back. The staff is always friendly and takes care of my needs.
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March 2023 by bahamutt99
I don't shop retail pet chains often and was pleasantly surprised with this one. They had a lot of brands I consider higher-end like West Paw and Herm Sprenger, and their animals seemed well cared-for. I plan to relocate to Michigan and will definitely come here again.
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March 2023 by Tom Cyrul
Great store they always have what your looking for.
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March 2023 by Sharon Lewis
I just moved to Livonia from Novi. We had a Premie Pet Supply close to my Novi house, and I loved it. I was excited to have one so close to my new home. This one is HUGE in comparison!! All of the things I loved before but so much more.They have so many brands of dog food, chews that offer more than raw hide and made in the USA food, chews, toys, and more. I don't want dog toys made in China. Who knows what's in there!Friendly staff that are ready to help. What more could you want??
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December 2022 by Andrea Lamorand
The staff are friendly and knowledgeable. They have resident cats that are always up for some pets. They have a great selection of foods and toys. If you go ask about their discount program.
