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December 2023 by James Mcguire
I've been a member for 8 years now. They are a very friendly staff. But one staff member In particular has gone above and beyond. Her name is Gabriel she works out of the liviona branch. I'd give her 10 star's if it would let me. She is very caring and very helpful. So a big thank you to her is well deserved ?
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December 2023 by Kelly Hill
I love going to this branch especially to be greeted and help by Shawni she’s so full of life and smiles. She’s very helpful and knowledgeable. My co workers love going across the street to see her as well. Visiting this branch is apart of my Friday routine and Shawni wasn’t in today and I definitely noticed the difference. Give Shawni her accolades…
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November 2023 by Laura Lara
They need to upgrade their online check deposit system... I'm always having a issue with my checks to the point I want to change banks... on my end my pic looks good but on their end it don't...
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September 2023 by Angela Harvie
I have been banking with Parkside for a few years. When I called to inquire about getting a loan, I was assigned Samantha Wiener. Samantha spoke to me like I was a friend, very kind last. She worked a miracle for me. Always called when she said would, made sure everything was ok the following day. She should get employee of the YEAR!!! She rocks at her job and I'm so glad she helped me out!! If you ever need help go to this young lady she's the best!!!!!
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August 2023 by Christine Stevens
I stopped into the Livonia branch due to account issues. Shawni helped me so much she was very patience and reassure me that she was there to help me also the branch manager Chris helped me as well. This branch is full of life and smiling faces thank you shawni!
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August 2023 by Mary Abdallah
The worse customer service. It’s been almost 2 months that I haven’t received my debit card. I’ve called for days, no one answers the phone. Initially I had to go there to get one order because they don’t answer the phones!!! I spoke to a manager on Thursday’s they said they would fed ex it and here it’s Monday and nothing. I’ve literally been on hold for 20 mins waiting for someone to answer. I’ve never seen an establishment ran so poorly
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March 2023 by Rochel Lindsay
Great help ,sweetheart and beautiful personality. Everytime i come to livonia i will looking for Shawnie to help.Thanks Shawnie
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March 2023 by Marilyn Wilson
I was assisted by Shawnie who was a fantastic member service rep who helped through the application process. I can't give her enough accolades for what she did for me .This individual went beyond for me I would recommend her to anyone .She is an a example of member service.
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March 2023 by Clifton burns
The employees here,especially Shawnie have gone above and beyond to help me. Ty so very much. It's nice to know theres still good people out there.
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February 2023 by Jacqueline Montgomery
Gabrielle was so nice and kind! She help me with my problem and was very patient! I love Parkside and their staff!!
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February 2023 by Jerry Ball
Chris helped me a lot so glad he was able to help he does his job well and I would recommend him to my parents.
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October 2022 by Nathan Bolyard
A bank you can trust! My wife and I have banked with Parkside for over 5 years and they have always been great! They offer the best rates for credit cards and loans! Without your help my credit score would not have improved. Thank you to the staff for their continued top notch customer support. The online banking is much more user friendly and we appreciate all the recent improvements. Only request is to have another Parkside open in the Downriver Area - Wyandotte, Allen Park, Lincoln Park, Southgate. I currently use the Dearborn location as my store but would gladly spread the word to friends and family if Parkside was more conveniently located this way.
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October 2022 by Terri Long
I had a great experience with Andrea at parkside credit union. She is always so helpful and answers any questions I have. She had helped so many times. I've been with Parkside for years and don't plan on changing.
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August 2022 by Liliana Williams
The nicest people you will ever meet at Parkside credit unions are at the Livonia Parkside credit union members. What an excellent team! The team is caring, helpful, and knowledgeable. Justin one of the team members even takes the time to walk my great grandma out and help her into the car. Gabrielle makes me feel comfortable and myself. They immediately make you smile and make you feel happy! I look forward to going to the bank to be honest!
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August 2022 by House of Health 365
Not only do my children and I all do our banking here, but I also use them for my business. Always efficient. Always friendly. Justin W. especially offers top-notch help with customer service. Do your banking here, you'll be glad you did! :)
