September 2023 by akhait01
Worst experience with the pos system. This company consists of several departments that are not in sync with what is going on. When you need help, it's always someone else's department issue.Purchased 3 brand new pos systems with 5 handhelds. A month later, still half of the equipment is not operational and the technician has been out several times. They send you refurbished equipment for warranty replacement, even though the equipment that purchased is supposed to be brand new. The project manager rushes through everything so he can push you off onto someone else. 30 minutes before grand opening the main terminal shows the blue screen. The whole system freezes several times in one day, half of the printers do not work, can't use the back office computer because they cannot figure out why the monitor is flickering, not to mention the half developed hand helds. The technicians they send out, most of them are careless and hate thier jobs.If you want a system that will make your life miserable in your business then be my guest and go with Aloha. My advice is STAY AWAY.I hope this review gets to the shareholders of this company, maybe then something will change for the better.
