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“Nikki was outstanding in her support of my purchase of a new phone & Ipad. Her disposition not only with me but other customers I observed was exemplary. She is knowledgeable & kind. Great employee!”
“Was recommended by a friend and was the best decision ever. 5/5 hands down the best phone shop in general I've been to. Highly recommend to anyone who needs phone repairs. Thank you again Justin!”
“My Experience is always good on at this store. I always send people to that store. Keep up the Good work In training your employees. Just do the same with Telephone service, very poor. That is why I go to the store. THANK YOU IN ADVANCE.
KEEP UP THE GOOD WORK ? ? ☺️!!!.”
“Brian & Adam were both very helpful and I didn't feel I was being pressured into buying a new phone. They took time and researched different programs and informed me that there were savings on the table that I was able to take advantage of. I ended up upgrading into a bundle package because of their patience, explaining everything to me and not talking at me.”
“Most Verizon stores I dealt with had very, poor service. And when you actually got service were very pushy trying to sell you a new phone or features you don't need. Not this Verizon store, they (primarily Jawan) helped me improve my elderly (with absolutely no tech skills) mom's current cell phone, so she could better function with it. This took 2 visits, but Jawan took the time to help us with the various settings to make them elderly-friendly, gave us his honest opinion and didn't try to convince her she needed a new phone (she'd never learn how to use it)”
“I've been with Metro for a long time but this was the best in store customer service I ever had. Adrian was so nice and activated my phone in under 10 mins :) They were super nice and gave great advice. If your looking for a Metro Pcs store that will help you this one is it. :)”
“Friendly assistance, would have been rated a 5 if there weren't such a wait time to get answers to questions such as the full price of phones and services. One price is listed by the display phones, however the computer systems give a different price”
“My friend and I took my cracked iPad 7th gen to get repaired on 9/3/20. The female associate took it at 6:30pm and was done by 7:40pm. She was polite, courteous and knowledgeable. I'll definitely give them more business.”
“I went in to get my phone fixed cuz I messed it all up and the girls there fixed it and do exactly what to do it didn't take them long at all and I appreciated that there was no way at all either”
10:00 AM - 7:00 PM
12683 Middlebelt Rd, Livonia
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
“Service is one of the best in the area, if not THE best. The staff was knowledgeable, friendly, and very efficient. He was able to diagnose the issue on my iPhone 11, offered a solid recommendation along with a reasonable price. Finally, he said it would only take a few minutes. He replaced the screen within ten minutes and I was out the door. (Note: My phone also had a crack in the back glass plate. He mentioned it but said the repair was not necessary.) I felt encouraged knowing there was no pressure to add unnecessary services or items. At the end the phone was functional and ready to go. Thank you!
I would gladly add an additional star if it was an option.”