“Absolute lifesavers! I had a terrible experience with the Saginaw store—they misled me and made my moving day completely miserable. I walked into the 7 Mile Road location stressed and exhausted, but the staff here was beyond kind and friendly. They listened to what happened, fixed the mess the other store created, and truly turned my day around. It takes a lot to put a smile on someone's face in the middle of a stressful move, but they managed to do it. Highly recommend this location for their amazing customer service!”
“Mike and the team were great. I brought in one truck for minor issues. While there, Mike noticed another issue that required swapping trucks. They went above and beyond getting me in another truck. Thanks to them, I can now continue my run safely!
Keep up the good work guys!
Steve”
9:30AM - 5:30PM
13635 Merriman Rd, Livonia
Truck Rentals
“Had a minor issue with the dolly not being secured prior to rental but I had no idea. So this caused the seal to break which in turn charged me for the dolly rental. Well, I had no idea it wasn't secured properly. They reversed the charges with no issue. Thanks.”
“The staff really helped me out at the last minute we got the job done within the hour we appreciate the ladies at the front desk so thankful for them ladies keep up the amazing work so nice friendly kind and very professional”
“Very friendly and helpful. I ordered a mobile pickup and didn't know what I was doing they didn't mind helping me at all?? will definitely use them the next time I need a uhaul”
“Good experience overall. Got a brand new relatively clean car for a decent price. Missed my pickup appointment and they were happy to accommodate me still and get me into a last minute rental. Good communication from Kal who sent me text messages when needed and was prompt about checking for and confirming my key dropoff”
“Today, I had a wonderful experience with the Assistant Manager Crystal, at the W. Eight Mile in Livonia, MI. When arrived she was servicing another customer. Crystal acknowledged me by saying she would be with me shortly. I waited probably less than 5 minutes. She was able to bring up my reservation that I made online to complete my move-in. Crystal was thorough and professional explaining the paperwork that I was signing. She also explained the fees for today and moving forward. Once every thing was completed, she also asked did I have any questions. She explained to me how to enter and exit the property. Finally, I was made aware of the business hours that someone would be there and the hours that I could visit my unit. I am very happy as a new customer. Thank you Crystal, I appreciate your service.
Michelle”