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November 2023 by steven Rodriguez
Bad experience. The employe leady was very mad and non polite. Don't come in afternoons.
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November 2023 by Collin Dunn
Naajah or Nayjah is the best. If there was a metro pcs hall of fame shes #1 ballot candidate
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August 2023 by Jay Wiz
This place is the worst. They take advantage of their customers. I asked for help with my phone. He said it had to replaced. Old phone worked fine, i had an issue with a charger and battery was dead. No returns. He knew it the phone was fine, it started charging there and he took advantage of me.
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May 2023 by Rachel Margossian
Been with them for over 15 years, always treated me nice and are very helpful ,Rachel
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February 2023 by Aleta George
Usually top notch customer service here I would have given it 5 stars maybe if a different employee was working the day I went in about issues I was having. Her attitude was dry and made me feel like I was a bother to her to have walked in with questions. I'm seriously thinking of taking my three lines to another company.
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January 2023 by jay tee
Was denied a phone purchase. The cashier claims my 8 digit pen didn't work,as if I dont know my own birthdate, she claims to have tried several times...I leave and travel a mile away to the next store and WOW magically my birthdate same 8 digital numbers work for a purchase, I was also told from this person. I couldn't buy the phone by cash or by card. Nor could I purchase the phone to have turned on elsewhere since her system couldn't activate my phone with my 8 diget code.
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September 2022 by Mary Abela
I went in to get my phone fixed cuz I messed it all up and the girls there fixed it and do exactly what to do it didn't take them long at all and I appreciated that there was no way at all either
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September 2022 by Danielle D
I was just in the store because the phone case they sold me didn't fit the phone they sold me. Didn't put that together until I was home and then hadn't had time to get back right away. Now I finally get a moment to go in only to be told too bad you didn't hold the receipt, even though the case is in its box, had no signs of usage at all I just wanted to trade for the right fitting one. Instead I'm treated like it's my error not theirs. Now I've spent more money on another case. Thanks for the excessive lack of customer service.
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August 2022 by john kasem
The staff here is by far the most helpful,kind folks I have ever dealt with,they always go above and beyond.
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July 2022 by Danielle Catalano
I was just in the store because the phone case they sold me didn't fit the phone they sold me. Didn't put that together until I was home and then hadn't had time to get back right away. Now I finally get a moment to go in only to be told too bad you didn't hold the receipt, even though the case is in its box, had no signs of usage at all I just wanted to trade for the right fitting one. Instead I'm treated like it's my error not theirs. Now I've spent more money on another case. Thanks for the excessive lack of customer service.
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January 2022 by Ron Ingber
Ashley rocks! Very knowledgeable and when I bought my new phone she was able to transfer all my apps! Which saved me a cpl hours of frustration. Great service!!
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November 2021 by Eric
Place used to be good, but not anymore. Employees will lie to customers to sell them garbage for a lot of money. When I tried to get a refund they wouldn't give one and tried to blame my wife for them selling her a used phone saying it was new. After 8 years, I will never step foot in there again. Don't go there!
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September 2021 by Paul Lilla
Awesome place! Ashley was super nice and informative and John was amazing switching 4 lines over and taking care of 3 other walk- ins with small issues. Excellent phones and plans but the service is why I'll stay a customer!
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September 2021 by Tom Eves
The nice lady helped me with a product that I didn't buy therein older and handicap
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September 2021 by Noreen Suiter
The young girl working here was very rude and unhelpful with my mother. I called up to the store to get clarification, and I can see her rudeness and seem to have expected the customer to understand the history and background of how phone services should work. Very rude and condescending. I will never recommend this location to anyone simply because of her unhelpful essentials.
