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June 2024 by Gina Weld
I appreciate the Metro Agency taking care of all my needs in a prompt manner. I have used them for several years. I would always recommend them.
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May 2024 by Edward Caram
Went the extra step to help me out, thanks Teresa.
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April 2024 by Andrew Girard
My personal experience with the metro agency has been excellent!! Teresa the lady i just saw took time out of her lunch to help me with a issue i had with a credit/refund. I probably took up about a hour of her time (felt really bad) but she was very pleasant and knowledgeable and was able to get my issue resolved rather quickly. Aaron, Brian, and Margo i have also delt with and they all are excellent people to work with. Someone always answers the phone or i can expect a phonecall back or email rather quickly. I will definitely be sticking around for a while and would recommend to anyone looking for a auto or commercial policy (my only experiences) so far!
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March 2024 by Colleen F
Margo was fantastic in navigating what was an overwhelming obstacle! She asked the right questions to allow me to take advantage of a discount which considerably lowered my rates. Something no other agency even asked!
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March 2024 by Stacey Griffin
Quickly handled my new car insurance quote and got me changed over after buying new car. All needs were met efficiently. I recently changed to this agency an nothing but positive things being handled since thanks to the employees at this locatiin!
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March 2024 by Jeremy Troutman
Coming through clutch keeping my family and business covered! Jamie and Aaron are great to work with. Still with them after 5 years coming up I believe.
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October 2023 by Jerry Verkerke
We have been long time customers of Metro Agency because of their personal attention to our needs and friendly service. They have worked to update our policies through the years to ensure we are getting the best deals.
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August 2023 by Jason R
Very excellent customer service and they do a really good job of explaining different options.
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August 2023 by Gary Clark
Jamie was friendly, professional and quick to fulfill my request to discontinue a policy for our leased vehicle that was turned in
I have always had great customer service whenever I have called for a question or help in filing a claim
I have and would recommend this agency to my family and friends!!
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July 2023 by Tim Johnson
Great! Always on top of things and very good communication.
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July 2023 by Jennifer Richmond
Teresa & Aaron are always helpful!
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July 2023 by Gary Zack
Outstanding agency. They always answer the phone instantly and they can check prices with various companies. They found us the best prices, far better than our previous rate. Very customer oriented. I highly recommend them.
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July 2023 by Kay Ashmore
I am new member with Metro Agency under Auto Owners home ins.
I was up for renewal with another company & due to several situations out of my control I was no longer able to qualify for the discounts they offered. Without the discounts my monthly cost was increasing by $54 & I was a recent widow on limited funds so every dollar counted.
I was referred to a wonderful Agent Margo that understood my situation & set me up on a policy where I got more bang for my bucks & did not have to qualify for discounts to keep the policy affordable.
I am so pleased to have met Margo & highly recommend anyone needing a quote to contact her. You won't be disappointed. Thank you Margo!!
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July 2023 by Jeremy Thelen
Margo was excellent.
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July 2023 by Leigh Wolf
I have been a customer for decades and recently needed assistance with a tricky insurance documentation issue - Brian has gone above and beyond to help me out and it is sincerely appreciated. We have always had fast, prompt, and personal service over the years.
