11:30AM - 7:30PM
12001 Sears St, Livonia“Worst customer service ever I needed a warranty number he said it so fast I couldn’t understand what he was saying I then said can you slow down I can’t understand you he says I’m busy right now so I can’t say it slow and then hung the phone up called back hung up again will be calling the manager very very bad service will not be buying nothing from this place “Customer service matters”Update of me speaking with a Manager of this issue I spoke with Laureen which is the manager I explained to her what happen she was very professional and nice she apologized and will speak with her employee this means a lot to me my pet peeve is good customer service I just will not tolerate nothing less so wit this being said Thankyou for handling my issue”
11:30AM - 7:30PM
28300 Schoolcraft Rd, Livonia“The employees at the store, Derrick and Rashad, made my daughter and I feel so welcomed. They were very informative and the attitudes were DEFINITELY on point!! It's a 10+ point rating for me!!”
“We absolutely LOVE this place! We have furnished 2 homes in its entirety from FFL. Their quality of furniture is next to known, very unique and high quality. I’ve never seen our pieces in another home. We are LIFETIME CLIENTS!”
10AM - 7PM
27500 Schoolcraft Rd, Livonia“Beautiful furniture. I was amazed by the selection of furniture they have. Welcoming environment with great staff. I recommend checking this furniture store ? off highway and plenty of parking”
“Purchased a mattress set. We were very pleased with the time Chris took with us as we tried the many different mattresses.Her prices are really fair!!The mattresses were just delivered with exceptional service!!”
10AM - 9PM
13550 Middlebelt Rd, Livonia“I had the pleasure of working with Michael. He helped with ease. He didn’t overwhelm my shopping experience. He gave me any information that was needed to make my experience worth it. He explained to me what was available, if something would be delayed, in regards to shipping, he showed me I had choices. They had great living room choices and I would recommend Michael and Bob’s furniture. Thanks again, Michael!”
“Rodney is the secret weapon of Mattress Firm. Having someone who knows the business, he knew almost instantly what the right mattress was going to be for elderly parents. He was low key, matter of fact and gave you his honest opinion. It was refreshing to work with someone who knows his craft and was willing to help save you time and money. Go see Rodney if you want a great mattress at a fair price.”