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“My personal experience with the metro agency has been excellent!! Teresa the lady i just saw took time out of her lunch to help me with a issue i had with a credit/refund. I probably took up about a hour of her time (felt really bad) but she was very pleasant and knowledgeable and was able to get my issue resolved rather quickly. Aaron, Brian, and Margo i have also delt with and they all are excellent people to work with. Someone always answers the phone or i can expect a phonecall back or email rather quickly. I will definitely be sticking around for a while and would recommend to anyone looking for a auto or commercial policy (my only experiences) so far!”
“I highly recommend AAA Insurance - Mark Ismail Insurance Agency !
They are very professional and courteous. Ali was of great help , answered all my questions and concerns, helped me pick the best plans that fit my needs and applied all the available discounts.
I really appreciate their hard work and the customer service they provide is just amazing !”
“I would give 10 stars if I could. I’ve looked into life insurance for some time now, never felt confident moving forward with anyone. David was more than patient with all of my questions, ensuring I understood everything thoroughly. I never once felt like he was trying to “pitch” or “sell” anything to me. Most people, like myself aren’t educated with life insurance… and it is big decision to make for you and your family at the end of the day. Extremely happy being able to trust someone and move forward with ease. Highly recommend!”
“I recently switched to Cheryl Bowker at Allstate Insurance after experiencing a significant rate increase with my previous provider, Farmers Insurance. Cheryl not only halved my premiums but also provided superior coverage without any hassle. Her dedication to her clients is evident, and her expertise in the industry shines through in every interaction. With Cheryl, you get the Cadillac of insurance policies without any questions asked. Her years of experience and commitment to her clients make her the go-to person for insurance needs. Her family, who works alongside her, adds to the warm and welcoming atmosphere of her office. My family and I couldn’t be happier with the service we’ve received from Cheryl. I highly recommend giving her a chance to provide you with a quote—you won’t regret it. Cheryl Bowker is truly a five-star professional, offering five-star service and knowledge. She’s simply the best in the business!
Sincerely and respectfully Charlie & Mervat ❤️?”
“I dealt with Tony to get my home and auto switched over to State Farm. Not only did Tony make this process quick and efficient, I’m also saving $1000 a year! Definitely recommend!”
“I recently spoke with Chris about my policies and he was definitely well informed and very personable. He was able to answer all of my questions, and give me recommendations to potentially lower my cost going forward.”
“Excellent experience when I called regarding towing. I selected my own towing company since the company Allstate uses does not have good reviews, especially from women. I was very satisfied with the manner in which my agent addressed my concerns, as well as confirming my coverage for towing.”
“Amy Jones is amazing! Ever after multiple miscommunications (no doubt, on my part) leading to errors, she was never overwhelmed and stayed focused on the task of making everything right (in spite of me lol). Great customer service, immediate responses and a pleasure to work with!”
“Hadi Khalifeh is professional, competent and courteous. Always returns back phone calls and addresses any issues or concerns that I may have. Have stayed with Allstate because of his diligence and trustworthiness.”
“Good insurance rates can be tied to solid, grown-up companies. I am loyal to Arlington because the entire time I have been with them I always get excellent customer service from a human and not a computer system, the website is easy to navigate, and my agent Rhonda treats my questions like they are her own. I came to this agency via a referral and I refer them to anyone I know who is looking for home, renters, or auto. The staff had decades of experience and understand/explain the changes in no-fault. I can ask questions on my policy and expect to see an answer within 24 hours. I came to this company from another which works hard to highlight the 'huge difference' they have depending on what field you work in, and when I switched I not only got a better rate, but my homeowners covers more as well, too. Your agent here is going to always help you get what is best for your needs.”
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“Over several years I’ve had a number of discussions with this agency and specifically Tammy. She’s smart, extremely professional and looks at every claim through the client’s perspective, which is rare. In addition to doing a great job with my claims issues, Tammy is one of THE MOST RESPONSIVE AGENTS I’ve met. She returns calls, texts and emails extremely well and always demonstrates incredible patience when speaking with me.”