Kroger Pharmacy in Livonia, MI offers a range of services focused on health and wellness. The staff is known for being helpful and accommodating, with pharmacists like Joshua taking the time to speak with customers and recommend helpful vaccines such as Tdap, measles, shingles, and flu shots. Customers appreciate the convenience of online tools that make prescription transfers and refills simple and quick. The pharmacy staff also provides advice on health topics and performs clinical services to support patients' well-being. While the staff is generally friendly and professional, some customers have experienced issues with billing and copays, especially related to misunderstood grant coverage for expensive medications. This has led to frustrations and the need to switch to other pharmacies. In addition to the pharmacy services, the Kroger store offers a good shopping experience. Although parking can be a bit messy at times due to closed sections, shoppers can find grocery items easily. The store features a variety of products, including hard-to-find favorites like island vanilla sodium-free cereal, which customers have enjoyed finding on sale. Overall, Kroger Pharmacy in Livonia is a helpful and friendly place for pharmacy needs, complemented by a well-stocked grocery store.
When texting that a script is ready for p/u...they should include that the store is closed for lunch !
April 2024
Extremely helpful staff in general and Joshua is awesome he recommended 2 vaccines I wasn't even aware of and they both were helpful with my health issues! Highly recommended this pharmacy and the pharmacist actually took the time to speak with me! Unheard of at my former Kroger pharmacy! Keep up the great work ?!
December 2020
Best pharmacy I've ever been to. The staff are always kind and very helpful!!!
