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April 2024 by Katelyn S.
This Kroger is very average, it could be better but could be worse. However, I do not like that they don't have alcohol. They only carry beer and wine.
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March 2024 by Mike S.
Worst supermarket chain in country and the worst location of the chain. Always short staffed with long lines. Tonight there were 3 people working up front with lines all the way to the back of the store. Staff is unhappy and kinda rude but I would be too if the management made me work twice as hard for the same pay. Why have 20 self checkouts and only have 6 open? I come from a town where there are baggers at every lane and at least 10 registers opened plus the self checkouts. Never a line. The management here is bad. Treat employees bad and do not care about their customers.
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November 2023 by Jesse T.
930 in the morning and there's not a single roll of toilet paper in the restrooms. how do you open a store with no toilet paper in the bathroom? told pharmacy that I needed to use the restroom and there was no toilet paper, they called somebody down and after 10 mins nobody showed up. thankfully somebody sweeping the floor came into my view and I was able to get them to get it for me.
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June 2023 by Bruce A. Genga
Let me start by saying that I have been a devoted Kroger shopper for the better part of 35 years, and this is the store that I have frequented the most. It used to be a pleasure to walk into this store, but over the last 5 years or so, it's gotten to be a very unpleasant place to shop. The store is grossly understaffed, understocked, and dirty. The produce is junk, dairy products often go bad on me long before the expiration date, and the incredibly long lines at the checkouts have become intolerable. I also don't appreciate being forced to use the self-checkouts because there are usually only one or two attended checkouts open. The workers have become surly, and don't appear very happy to be there.
Over the last couple of years, I've tried other Kroger stores, but find there is little improvement, so it appears to be a chain-wide problem. For a while, the fuel points were keeping my business at Kroger, but that's no longer the case. It's really sad to see how this company has deteriorated. Regretfully, I can no longer remain a Kroger customer. I was hoping that things would improve, but they've only gotten worse. See ya, Kroger.
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June 2023 by Don Lessnau
Never using Kroger home delivery again. Delivery was an hour late, some items that needed refrigeration were already warm. And when I tried to talk to the driver, Samer K., he ignored and just walked away saying they had lots of orders. Two items were left off. I never get a text to change until he'd already checked out. Kroger sucks. Never using them again for anything, on line in person.
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April 2023 by Antonia R.
fairfoodprogram.org Kroger made Mega Millions during COVID but can't sign up for the fair food program to help farm workers, wow! It's a penny per tomato so I guess when you make loads of money, who cares who works in the sun 12 to 14 hours.
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January 2023 by Margaret S.
Not worth your time to shop at. They don't open hardly any checkouts. Their service desk is barely open. You have to stand in line for over half an hour to buy three items. It's not worth it. There's so many people in line in there, and they barely got anything open to check you out. I'm done with the store.
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January 2023 by Thia-Matt Homer
Horrible store. Many shelves always empty. Three lanes open and lines are always to the back of the store. Other Krogers are not like this a few miles away! Never a good experience walking into this store. My daughter even applied for a job here and they never called her.
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December 2022 by Lauren B.
I tried to do a click list order. Got a notification that my order was ready. I went there and waited for almost 40 minutes. There appear to be one maybe two people working. I ended up going in and just asking if I could grab my groceries. They then it for me. They're only three out of my 20 items have been shopped. They were so understaffed and overwhelmed in there. I feel bad for them. I told them to please cancel my order and refund my money and left. I then got a call the next day that wasn't very nice telling me that I have until 8 PM to pick up my groceries and they did not appreciate me no-showing for my pick up. I've tried calling the Kroger corporate line, but could never get through to anyone. Total train wreck.
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September 2022 by Dwayne R.
I could walk to this store from my front door, but prefer to drive to anywhere BUT here. crappy parking lot (Kroger owns the property), understocked and understaffed, astronomical prices compared to Meijer, Busch's, and even the other mom and pop smaller grocery stores. IF I have to go to Kroger - I'll drive to 5 and Haggerty, or 6 and Haggerty.
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September 2022 by Doug R.
Service Center at this location is never open anymore. Three wasted trips in the past two days.
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May 2022 by Laurie L.
I ordered food for Easter they only had a quarter of what I had ordered so when I got there to pick up my order I canceled it the girl said I didn't have to do anything about a week later they charged my credit card I disturbed the payment and they recharged me for a order I never received and I never got a receipt nice job Kroger keep ripping people off I'm glad to say I did reorder at another Kroger I received everything I ordered it was perfect to bad all Kroger employees aren't honest
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December 2021 by Kev H.
This supermarket really reminded me a lot of what we have in the San Francisco Bay area, and that would be Safeway. The overall look of the store was pretty nice, and I thought that the isles and the products were pretty well organized, neat, and the store was pretty clean in general. I really liked that. Our shopping experience here yesterday was pretty nice and comfortable too. We went there on a Monday during daytime, and the place wasn't overly packed. The products could've been better stocked, especially their pop selection, but other than that we were able to find almost everything that we were looking for. I especially enjoyed the baked goods section, which offered items that were a little bit different than what I typically would see in the bay area, which was very exciting to me :)
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October 2021 by Katie Oliver-Nicholas
I was in line almost 1 full hour Sunday. Not all of the lanes were open. Prime shopping time and not enough baggers. Lines down every aisle prevented access to store goods. Even in off times the store is not appropriately staffed. Which amazes me given self-check out has the customers doing all of the work.
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August 2021 by Varzo J.
Today was my last time in this Kroger. I went in looking for a few things, one of which I couldn't find. I stopped three different employees, all of which told me that they couldn't help me they were "shopping" for online customers. Two more tried to help, then gave up. To add insult to injury when I went to pay for the items I did find, two of the three "self checkout " areas were closed, for no specific reason. Only two real registers and the one self checkout section. The lines were down the aisles to the back of the store. I just left my basket and walked out. I have been shopping at this Kroger for 20+ years, and in the last several I have grown to hate it. Today I smiled as I walked out, knowing I will never be back.