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February 2024 by Mariann
Worth it all the way!
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February 2024 by Pete Bommarito
Love this store. Always looking for deals. I bought 2 picture frames, normally 19.99 each for 10.00. Great deal. Workers are always friendly and helpful.
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January 2024 by karen rice
Great delection
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January 2024 by Sam “Sayum” Canty
Pretty decent store. You walk and theres one half of the store dedicated to fabric/sewing supplies, thread/needles, sewing machines and other accessories. Then you have on the other side a bunch of different aisles of seasonal decor (xmas, thanksgiving, halloween, valentines, Hanukah, easter, ect. ) You can usually some nice holiday stuff for 50-70% off if you are connected to their email list or are keeping an eye out for big sales!
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January 2024 by Lyndsey Lupfer
Both times i have placed an order online for pick up it has taken them 20+ minutes to “find” the order in the store. Won’t be returning.
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January 2024 by george geogre
Semi Drivers !!!!!!!!!!!Attention !!!!!!Do not pick up loads for this storesI waited 5 hours for first stop in Canton Miwaiting for unloading almost 7 hours,still waiting
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January 2024 by Cordelia Dessert
Waited so long for pickup but they never came out with my order. Third time it’s happened. I love the store but I highly suggest just going inside instead of opting for curbside pickup.
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January 2024 by Jill Sutherby-Paolino
Apparently this store just makes its own hours as it goes. Drove 20 minutes to be told they were closed before 9pm on a Saturday when every other store and this one say they are open until 10pm online.
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December 2023 by reagan w.
I spent five minutes walking up and down the aisles trying to find a worker. Once I finally found one, I simply needed to have a quick question answered (do you have custom framing here?) and was told that I was "third in line." Third in line to have a yes or no question answered? Where was the line?
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December 2023 by Renee M.
Terrible experience. After waiting in line 20 mins and still a few people ahead of me, I left with nothing. 1 register and a very long line. Unacceptable.
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November 2023 by Eleanora To
The customer service is really bad. The person cutting the fabric was rude. I got a piece of fabric remnant special. It was wrapped . All I asked was how big this piece was. Told me it's says "1 footand it's on the lable. " Wow, rude, I didn't know how to read the lable.The cashier is always rude. Not friendly at all. Ask why we're they checking my 20's. Never did it before. Was told since we got ripped off. Told her I don't know when you were ripped off. Told me the last couple of weeks. I'm sitting in my car to write this review. I don't like coming here, but they are the closest to me. They got 1 star because of the prices.
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October 2023 by Scott Mclean
I placed an order for curb side pick up. When I said I was on my way, it said oops we cannot find your order. So it said call the store, I called the store it said they weren't open but they were so no one answered. I then went inside to stand in a line that I had that intend to stand in that had 15 people in front of me with one cashier. I then stood in line for 20 minutes until I was waited on. I will never order from the store ever again! So much for easy curbside pick up what a disaster.
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October 2023 by DevilDude505
The staff was helpful, we were able to get the materials we needed, and they gave us tips if we asked. It was a very good experience. Thank you JOANN Fabric and Crafts.
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September 2023 by Judy K.
What an unpleasant experience. The store is in a state of disarray, with empty shelves and product all over the place. The employee we asked for help from was rude and dismissive. We ended up leaving after seeing that the line was long with only one cashier. We'll find some place else to shop for fabric or order it online.
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July 2023 by Maria L.
Very helpful staff! I told the woman at cutting counter I was in a rush and she cut my fabric quickly and spared me the chit chat about what I was doing with the fabric. Then at checkout the cashier pointed out that I have to show the barcode in the app to get credit for the purchase! All the shopping trips I've made to Joann's and no one ever pointed this out (they take your phone number and I thought that would give me the credit toward rewards) anyway staff I ran into was very nice and helpful!!
