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“Can to this location because I went to another location who did not greet me nor acknowledge my presence. Once I came to this location, I was greet by two sales associates and they were able to help me open a line for my daughter.”
“I came into this T-Mobile location and Ali was so helpful and nice. He answered plenty questions that I had when buying a new phone. I would highly recommend going here!!”
“I visited the T-Mobile store to purchase a charger and unfortunately the charger that I purchased was the wrong size charger for my phone so I return the same day hour later and the manager was able to resolve it as well as apologizing for the inconvenience so I am giving the store manager at T-Mobile on the middlebelt and i-96 a five-star.”
“My phone went complete black screen on me the other day. I immediately went to the location nearest to me on Ann Arbor Rd in Plymouth and had THE WORST experience in all my 12 years being a customer.
The next day I visited this location and was assisted my Miz and Ash.
They tried their best to get my phone to power back on but we unsuccessful. At least they tried.
They then explained all my options to me and I ultimately purchased my replacement phone from them instead of the original location.
They made things so easy.
This is NOW my go to location.
Thank you Miz and Ash for restoring my loyalty to Tmobile and for treating my like a person and not just a dollar sign!!”
“Russell provided professional, honest and kind service. Answered all my questions and resolved the issues with a great attitude, even with it being 10 minutes before close. Highly recommend this spectrum location”
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“Nikki was outstanding in her support of my purchase of a new phone & Ipad. Her disposition not only with me but other customers I observed was exemplary. She is knowledgeable & kind. Great employee!”