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March 2024 by James Radford
My go-to place for anything I need for home needs. Not crowded fast in and out
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January 2024 by Tessie Ethans
Nice place and employees!
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December 2023 by Brian estes
Huge selection of products.
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December 2023 by Robert Woods
Convenient and we'll stocked
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November 2023 by Nicholas Grim (Nick)
Great store and excellent staff who are very helpful and nice
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November 2023 by Mark Dunham
Great store. Lots of stuffHelpful staff. Pleasant staff. Haven't been in that store since Exodus from Her. Thanks
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September 2023 by Kimberly Scherer
Easy access, clean, and well stocked store. Friendly and helpful employees! Good prices, too!
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September 2023 by Nelson Thibert
A good old fashioned neighborhood hardware store that puts the customer first. You don't have to walk miles and miles through isles and isles to find a simple picture hanger. The prices are a little higher but it's worth it for the convenience factor. Thank you Great Lakes Ace Hardware.
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September 2023 by Carl Bohn
I never leave bad reviews, but I think it is necessary here. My family has been going to this Ace for years. They are generally 20% more in price than Meijer or Home Depot, but the location is convenient. Today I went to have a key cut and asked one of the employees (short hair, glasses) for help. He didn't say anything, he just walked over to the key rack, acting like I was inconveniencing him. He stood by the key rack looking for a few minutes before he told me "we don't have it, you'll have to go to another store." After looking on the side rack for a few seconds, I found the key with the same part number. He cut the first key, which did not fit the vehicle. I asked to have a new key cut. He was clearly frustrated, but cut a second key. The second key was wrong. The third time, he said with an attitude: "That's all I can do, go somewhere else." I asked him if there was someone else that could cut a third key before I had to drive somewhere else. Another employee (very polite and responsive) cut the third key. He mentioned that he had many customers returning with miscut keys. The third key still did not fit the vehicle. I asked for a refund and had the key cut at Home Depot (the first cut worked perfectly).
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July 2023 by Michele Hedrick
Great customer service by staff at this location. Thank you to Dan and Kevin for helping fix my Weber Grill. Thank you to Alex for being helpful in store and on the phone. This staff is very customer service oriented. Thank you again!
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July 2023 by Leroy Moore
The employees always go about and beyond to help you find everything you need, nice place to shop.
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June 2023 by Greg Price
Not sure if it is just me but everytime I go in here I get terrible service. I only go in for a quick purchase that I don't want to run to home depot for. This time there were two lovebird associates standing at the knife shaperning area comparing notes on their cell phones. The guy at the register could barely pull himself away from the window to help me cash out. Something was distracting him to the point he was talking to himself! Not quite sure how it stays in business. Thank God I never need assistance in the aisles!
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June 2023 by Sarah Hart
Would recommend and go again. The workers are very friendly and also gave me a Flag for my Great Uncle's funeral across the street
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June 2023 by Dave Holgate
Went in yesterday to exchange a failed sprinkler which according to the box didn't have a limit on the warranty and was given a hard time about it. All this over a $36 sprinkler?!??God forbid if it would have been over something bigger, then what happens??
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April 2023 by Willard Stacer
I prefer using the Ace hardware to copy something versus the Kinko's/FedEx store across the street.
